Sales Team Lead (PT) - Opry Mills

Palmetto Moon; Vaughan; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Sales Team Lead to join their dynamic team in a part-time capacity. This role is pivotal in driving sales and ensuring exceptional customer service while providing leadership and guidance to team members. You'll engage with customers, motivate your team, and ensure that operational functions run smoothly. If you're proactive, adaptable, and have a passion for retail, this opportunity is perfect for you to make a significant impact in a vibrant retail environment.

Qualifications

• Experience in retail or sales with a focus on leadership.
• Strong communication and problem-solving abilities.

Responsibilities

• Support sales goals through effective team leadership.
• Provide exceptional customer service and resolve issues.
• Train and coach team members on service standards.

Skills

Retail or sales experience

Leadership and delegation skills

Effective communication skills

Problem-solving skills

Ability to learn POS systems

Job description

Join to apply for the Sales Team Lead (PT) - Opry Mills role at Palmetto Moon.

Palmetto Moon is a rapidly growing retailer specializing in apparel, accessories, home goods, and gifts that celebrate the Southern lifestyle. The company emphasizes customer service and offers a wide selection of affordable gifts, collegiate gear, and lifestyle brands such as Vineyard Vines, YETI, Chubbies, and more.

Position Title: SALES TEAM LEAD

Role Summary

The Sales Team Lead supports the Store Sales Manager in driving sales, executing operational functions, and ensuring excellent customer service. This role provides leadership, guidance, and operational support to the team, focusing on day-to-day sales results and shared responsibilities.

Duties/Responsibilities

1. Sales Performance
   • Assist in achieving sales goals through effective leadership.
   • Perform Manager on Duty (MOD) shifts to monitor and motivate the team.
   • Participate in sales activities like customer engagement and product knowledge learning.
2. Customer Service
   • Provide exceptional service, handle inquiries, and resolve issues.
   • Train and coach team members on customer service standards.
   • Handle complaints professionally and promptly.
3. Team Leadership
   • Support performance expectations and accountability.
   • Motivate and inspire the team to meet sales targets and deliver quality service.
   • Adjust team priorities as needed.
   • Offer on-the-spot coaching and communicate concerns to leadership.
4. Product Knowledge & Visual Merchandising
   • Stay updated on key sales items and train team accordingly.
   • Ensure merchandise displays meet standards.
5. Departments of Responsibilities
   • Understand and execute shared responsibilities.
   • Flexibility to perform or change departments based on business needs.
6. General Leadership Responsibilities
   • Enforce company policies and promote workplace safety.
   • Perform opening/closing procedures accurately.
   • Ensure compliance with laws and safety standards.

Required Skills/Abilities

• Retail or sales experience.
• Leadership and delegation skills.
• Proactive, confident, and adaptable.
• Effective communication and problem-solving skills.
• Ability to learn POS systems and interpret reports.

Physical Requirements

• Ability to stand for extended periods, bend, twist, and lift up to 50 lbs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail