Sales Team Lead

ALDO Group; Winnipeg; On-site; CAD 45,000 - 65,000; Full time

Job summary

ALDO Group in Winnipeg, MB is seeking a Sales Team Lead to drive store sales performance and lead a high-performing team on-site. You will coach associates, set daily and weekly targets, monitor KPIs, and ensure an exceptional customer experience while maintaining store operations, inventory and compliance.

This role requires flexibility to work evenings, weekends, and holidays, with a focus on teamwork, inclusivity, and delivering a welcoming shopping environment for diverse customers.

Qualifications

• Strong customer-focused skills, including Customer Service and Communication.
• Demonstrated leadership capabilities in Team Management, including coaching, performance feedback, and fostering a collaborative, inclusive team culture.
• Proven Sales skills, with experience meeting or exceeding targets and effectively promoting products, add-ons, and loyalty programs.
• Solid Analytical Skills to interpret sales reports, track KPIs, and make data-informed decisions to improve store performance.
• Previous retail or fashion industry experience, ideally in a supervisory or lead role.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed for retail operations.
• Strong organizational skills, reliability, and attention to detail in daily store execution.
• Comfort working in a fast-paced, on-your-feet environment and lifting or moving stock as required.

Responsibilities

• Drive store sales performance and meet/exceed targets.
• Lead and coach the sales team on the floor, modeling excellent customer service.
• Set daily and weekly sales objectives and monitor KPIs to guide performance.
• Coordinate floor coverage, visual standards, inventory handling, and adherence to policies.
• Collaborate with store management on staffing needs and training new team members.
• Contribute to local marketing or in-store promotional activities to boost traffic and sales.

Job description

Company Description

The ALDO Group, founded in 1972 and headquartered in Montreal, is a global fashion retailer specializing in stylish, high-quality, and accessible footwear and accessories. The company operates over 1,500 stores worldwide under its ALDO and Call It Spring banners, offering diverse career opportunities across markets. ALDO Group is guided by strong values centered on love, confidence, and belonging, with a clear commitment to diversity, inclusion, and social responsibility. As the first fashion footwear and accessories company to be certified climate neutral, ALDO continues to invest in sustainability and environmental impact initiatives, making it an attractive workplace for purpose-driven professionals.

Role Description

The Sales Team Lead is a full-time, on-site role based in Winnipeg, MB, responsible for driving store sales performance and leading a high-performing sales team. This role includes coaching and motivating associates on the sales floor, setting daily and weekly sales objectives, and monitoring key performance indicators. The Sales Team Lead supports an exceptional customer experience by modeling outstanding service behaviors, resolving service issues, and ensuring a welcoming, inclusive store environment. They coordinate daily operations such as floor coverage, visual standards, inventory handling, and adherence to company policies and procedures. The role also involves collaborating with store management on staffing needs, training new team members, and contributing to local marketing or in-store promotional activities.

Qualifications

• Strong customer-focused skills, including Customer Service and Communication, with the ability to engage diverse shoppers and build long-term relationships.
• Demonstrated leadership capabilities in Team Management, including coaching, performance feedback, and fostering a collaborative, inclusive team culture.
• Proven Sales skills, with experience meeting or exceeding targets and effectively promoting products, add-ons, and loyalty programs.
• Solid Analytical Skills to interpret sales reports, track KPIs, and make data-informed decisions to improve store performance.
• Previous retail or fashion industry experience, ideally in a supervisory or lead role.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed for retail operations.
• Strong organizational skills, reliability, and attention to detail in daily store execution.
• Comfort working in a fast-paced, on-your-feet environment and lifting or moving stock as required.