Sales Support Specialist - Greater Toronto Area - Aspira Retirement Living

Sienna Senior Living; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in senior living is seeking a Sales Professional to drive occupancy in retirement residences. This role involves achieving sales targets, developing marketing strategies, and maintaining business relationships. Candidates should have experience in senior living sales and be proficient in Microsoft Office and CRM systems. A valid driver's license and ability to travel are required.

Benefits

Competitive salary and vacation package

Health & Dental benefits program

RRSP with employer match

Share Ownership and Reward Program (SOAR)

Employee Share Purchase Plan with company match

Continuous learning and growth

Welcoming culture valuing diversity

Travel reimbursement for required travel

Qualifications

• Minimum 2 years’ experience in senior living sales with proven record of achieving high occupancy.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Achieve sales performance metrics in each residence to drive occupancy.
• Participate in quarterly marketing plans for traffic volumes and conversion ratios.
• Develop outreach and networking partnerships.

Skills

Sales

Networking

Communication

Tools

Microsoft Office

Yardi CRM

Job description

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.
We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs
• Travel Required to Aspira Retirement Locations across GTA 3x a week – Travel Reimbursement Applies

What You’ll Be Doing: Reporting to the Vice President of Sales for Aspira Retirement Living, this role will be responsible for meeting or exceeding retirement living occupancy targets predominantly in the province of British Columbia and a few locations in the province of Alberta.

• Achieve sales performance metrics in each residence to achieve optimum results.
• Participate in the development, execution and achievement of quarterly marketing plans for the achievement of traffic volumes and conversion ratios to drive occupancy.
• Keeps current on trends for sales in seniors housing and stay abreast of new competition in Sienna market areas.
• Completes a quarterly competitive analysis and understand the competitive market and any new builds or expansions impacting the residence occupancy.
• Participate in the weekly strategy call for the residence. Share notes with Sales Advisors, General Manager, Marketing Team, Sales Support Specialist and Vice President, Sales.
• Develops outreach and networking partnerships
• Maintain a detailed knowledge of the lead management system (Yardi CRM).
• Effectiveness in tour conversions through discovery, closing and leads management.
• Executing all aspects of the One-On-One, Prospect Centered Sales and Yardi CRM.
• Generate, cultivate and maintain external business relationships in collaboration with the General Manager and Sales Advisors.

What you need to know:

• Minimum 2 years’ experience in senior living sales with proven record of achieving high occupancy.
• Must have proficiency in Microsoft Office; Word, Excel and PowerPoint (experience working with a CRM system is an asset).
• Must have ability to travel on a daily basis within an assigned region
• Must have a Valid driver’s license and access to a reliable vehicle for travel across GTA – Travel reimbursement applies
• Must have proficiency in outreach and networking.
• You must be legally eligible to work in Canada or have a valid work permit
• You must successfully pass a Criminal Check

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.