Sales Support Specialist

Alpine Macro; Montreal (administrative region); On-site; CAD 40,000 - 60,000; Full time

Job summary

A dynamic company in Montreal is seeking a Sales Support Specialist to provide crucial support throughout the sales cycle. The ideal candidate will have a Bachelor's degree in a related field, strong customer service skills, and proficiency in MS Office, particularly Excel. The role requires excellent communication abilities and attention to detail, working in a fast-paced environment and collaborating effectively with the sales team. This is a fantastic opportunity for a motivated recent graduate looking to advance their career in a fast-growing firm.

Qualifications

• Bachelor's degree in a relevant field is required.
• Proficiency in MS Office, especially Excel.
• Excellent customer service abilities are a must.
• Strong written and verbal communication skills are required.
• Attention to detail is imperative for this role.
• Ability to work in a fast-paced environment is essential.

Responsibilities

• Support the sales team throughout the sales cycle.
• Track, review, and report sales team’s KPIs.
• Provide internal administrative support.
• Build reports and dashboards for data accuracy.
• Identify and implement process improvements.

Skills

Customer service abilities

Communication skills

Attention to detail

Team player

Tech-savviness

Education

Bachelor’s degree in business, economics, marketing, or a relevant field

Tools

MS Office (Excel)

Salesforce

Pardot

Job description

Alpine Macro is looking for a Sales Support Specialist to join our sales team based in Montreal.

As a Sales Support Specialist, you will provide overall sales support including administrative, CR and data management and to our Americas regional sales team. This is a great opportunity for a recent graduate that’s highly motivated, tech savvy and looking to join a fast-growing and dynamic company.

Role & Responsibilities

• Support the sales team throughout the full sales cycle including lead generation, trial requests, client engagement, follow ups and processing.
• Track, review, and report sales team’s KPIs.
• Provide internal, cross-functional administrative support.
• Build reports, dashboards and audit data to ensure accuracy.
• Identify and implement process improvements.
• Perform any other ad hoc sales and technology related tasks requested.

Qualifications

• Bachelor’s degree in business, economics, marketing, or a relevant field.
• Proficiency in MS Office, particularly Excel.
• Excellent customer service abilities.
• Strong written and verbal communication skills.
• Accuracy and attention to detail.
• Must be team player that’s able to work in a fast-paced environment.
• Experience with Salesforce and Pardot are preferred.