Sales Support-EN

Noramco; Calgary; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a growing company as a Sales Support representative in Calgary. This role emphasizes customer service and administrative tasks, ideal for entry-level candidates looking to develop their skills. Enjoy a dynamic work environment and opportunities for career growth in a company dedicated to energy transformation.

Benefits

Annual profit-sharing

Flexible group insurance plans

Free health resources available 24/7

Post-secondary Scholarship Program for employees’ children

Years of Service Recognition Program

Qualifications

• Minimum Grade 12 completed with 1-2 years related experience preferred.
• Proficient in English and/or French.
• Willingness to develop and grow skills.

Responsibilities

• Provide superior customer service via phone, email, and other channels.
• Assist with administrative duties like invoicing and cash reconciliation.
• Support other tasks including purchasing and inventory management.

Skills

Communication

Interpersonal skills

Initiative

Sales duties

Inventory management

Education

Grade 12 minimum

Tools

Microsoft Office

Job description

Join to apply for the Sales Support-EN role at Noramco.

Job Description

This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic, self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.

• Provide superior customer service communication via telephone, email, and other channels by promptly and professionally assisting with customers' needs;
• Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;
• Develop a professional relationship with customers and/or vendors as per criteria established by the Manager;
• Take necessary action to resolve customer service issues promptly; follow up and verify that commitments are met;
• Proactively suggest associated and/or alternative products as needed;
• Inform the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback regarding price, products, and services;
• Assist with other administrative duties necessary for the successful operation of the Business Centre, such as receiving and sorting mail, preparing deposits, managing accounts payable, freight claims, invoicing paperwork, cash reconciliation, and other tasks;
• Proactively enhance technical knowledge through available training on various product lines and learning opportunities;
• Support other tasks as needed, including purchasing and inventory management.

Qualifications

• Grade 12 minimum completed; ideally 1-2 years of related experience;
• Strong communication and interpersonal skills, initiative;
• Good knowledge of Microsoft Office (Word, Excel, Outlook);
• Interest and capability in sales duties and purchasing/inventory functions;
• Proficiency in English and/or French, written and spoken;
• Strong desire to develop and grow skills.

This position offers potential for growth.

What’s In It For You

• We are a major player involved in energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities, promoting autonomy and decision-making.

What Sets Us Apart

• Annual profit-sharing in addition to competitive compensation; rewarding accomplishments is part of our culture.
• A strong national network offering real growth opportunities; our people make the difference.
• Flexible group insurance plans customizable to your needs.
• Free health resources available 24/7, including Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Post-secondary Scholarship Program for employees’ children.
• Charging terminals at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

Seniority level: Entry level.

Employment type: Full-time.

Job function: Other, Appliances, Electrical, and Electronics Manufacturing.

Referrals increase your chances of interviewing at Noramco by 2x.