Sales Support Coordinator

Nedco; Mississauga; On-site; CAD 59,000 - 72,000; Full time

Job summary

Rexel Canada seeks a Sales Support Coordinator for the Mississauga, ON branch to provide centralized administrative, pricing, reporting, customer service, and sales support. Responsibilities include maintaining pricing, auditing agreements, and coordinating renewals.

Must have 3-5 years in electrical distribution or related roles with strong MS Office/Excel skills and CRM experience. Competitive benefits and a dynamic team await.

Qualifications

• Post-secondary education preferred.
• 3-5 years of experience in electrical distribution, sales support, customer service, administrative or related roles.
• Strong Microsoft Office and Excel skills.
• Experience with CRM platforms, and reporting systems preferred.
• Strong organizational, communication, and analytical abilities.

Responsibilities

• Maintain customer contract pricing using Nedco’s internal systems.
• Audit customer pricing agreements monthly to identify pricing fallouts and discrepancies.
• Coordinate pricing corrections and contract renewals.
• Retrieve PODs, invoices and supporting documentation.
• Investigate delivery discrepancies and customer claims.
• Maintain customer files and support onboarding activities.
• Prepare customer, sales, pricing and branch reports.
• Track project opportunities and support bid administration.
• Coordinate special order updates and vendor communications.
• Promote process consistency and administrative best practices.

Skills

Microsoft Office

Excel

Organizational skills

Communication skills

Analytical abilities

Education

Post-secondary education preferred

Tools

CRM platforms

Reporting systems

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

JoinRexel:AGlobalLeaderinElectricalDistribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers and stakeholders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

Job Description

We are seeking a Sales Support Coordinator for our Mississauga, ON branch to providecentralized administrative, pricing, reporting, customer service, and sales support. As a Sales Support Coordinator, your principal responsibilities will be to:

• Maintain customer contract pricing using Nedco’s internal systems.
• Audit customer pricing agreements monthly to identify pricing fallouts and discrepancies.
• Coordinate pricing corrections and contract renewals.
• Retrieve PODs, invoices and supporting documentation.
• Investigate delivery discrepancies and customer claims.
• Maintain customer files and support onboarding activities.
• Prepare customer, sales, pricing and branch reports.
• Track project opportunities and support bid administration.
• Coordinate special order updates and vendor communications.
• Promote process consistency and administrative best practices

Qualifications

• Post-secondary education preferred.
• 3-5 years of experience in electrical distribution, sales support, customer service, administrative or related roles.
• Strong Microsoft Office and Excel skills.
• Experience with CRM platforms, and reporting systems preferred.
• Strong organizational, communication, and analytical abilities.

Additional Information

The anticipated annual base salary range for this position is CAD 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

What We Offer:

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.