Sales Support Associate

Canada Life Group; Toronto; On-site; CAD 46,000 - 68,000; Full time

Benefits offered by this job

Career development

Health & Wellness benefits

Volunteer day

Pension plan and share ownership

Job summary

Canada Life is seeking a Sales Support Associate to assist the sales team and service area daily, with strong analytical thinking and data literacy. You will interact with advisors, understand the end-to-end sales process, and help with proposals, renewals, and broker contracting.

The role requires post-secondary education, excellent communication, and proficiency in Excel and related systems (RS4, ARC, Salesforce, MS Office 365). We offer career growth and a competitive total rewards program.

Qualifications

• Post-secondary education completed.
• Strong analytical skills and comfortable with data.
• Understanding end-to-end sales process and its impact.

Responsibilities

• Understand and participate in the sales process with excellence.
• Work with required systems for sales and renewal processes.
• Coordinate with Sales to process proposals in a timely manner.
• Understand renewal process and assist in renewals.
• Process Agent of Record changes.
• Help new advisors set up broker contracting.
• Raise opportunities to the sales team.
• Provide backup support to team members.
• Take on ad-hoc assignments as needed.

Skills

Strong communication (verbal & written

Critical thinking

Numerical/data analysis

Sales process understanding

Excel proficiency

RS4

ARC

Salesforce

MS Office 365

Time management

Detail oriented

Independent & team work

Knowledge of group benefits

Education

Post-secondary education

Tools

RS4

ARC

Salesforce

MS Office 365 (One Note, One Drive, Word, Teams, Outlook)

Job description

This role works closely with our sales team but is expected to provide support to our service area daily. The Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the \"why\" behind the \"how\" and have strong critical thinking skills.

What you will do

• Ability to understand the sales process and participate in the processing of the business with excellence
• Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process
• Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners
• Understand the renewal process and participate preparing renewals is key
• Processing Agent of Record changes
• Helping new advisors set up broker contracting
• Acknowledging and raising any opportunities to the sales team
• Provide back-up support to other positions on the team as required
• Willingness to take on ad-hoc assignments when needed

What you will bring

• Strong verbal and written communication skills in English. French is an asset.
• Post-secondary education
• Strong critical thinking skills with an analytical approach
• Adept with numbers, formulas and ability to read, compare and understand data
• Understanding the end-to-end sales process and how each part of the process impacts the next
• Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce, etc.)
• Comfortable using MS Office 365 (One Note, One Drive, Word, Teams, and Outlook)
• Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines.
• Attention to detail is key to succeed in this role
• Good problem-solving skills
• Ability to work independently as well as in a team environment.
• Knowledge of the group benefits industry would be considered an asset.
• We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.

The base salary for this position is between $45,600 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location: Toronto, ON, CA Mississauga Ontario, ON, CA, L5B 1M2 Toronto Ontario, ON, CA, M2J 5B4

Date: Oct 26, 2026