Sales Support Administrator - Temporary - Remote

Robert Bosch Group; Mississauga; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading company in technology, Robert Bosch Group, is looking for a Sales Support Administrator for a temporary remote position. This role requires a recent graduate with strong Excel skills to support sales operations and ensure timely service to customers. Candidates should exhibit strong organizational abilities and be capable of independent work while contributing to team efforts. Applicants with experience in Salesforce and AI tools are preferred.

Qualifications

• Recent graduate from a relevant degree or diploma program.
• One year of related experience considered an asset.
• Experience making outbound customer service calls.

Responsibilities

• Prepare pivot tables and reports for OES customers.
• Assist sales and marketing with product promotions.
• Resolve customer escalations such as return goods authorizations.

Skills

Organizational skills

Data mining

Customer service

Salesforce

Proficiency in Excel

Education

Business, Data Analytics, or related Degree or Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

MS Teams

Job description

Sales Support Administrator - Temporary - Remote

• Contract
• Legal Entity: ROBERT BOSCH INC.

At Robert Bosch, we specialize in Mobility Solutions, Consumer Goods, Industrial Technology, and Market Specific Solutions. We create technology that is “Invented for life.” We believe in innovation, sustainability, and putting our customers first. Our mission and vision are built upon our strong foundation of values. Bosch is recognized for technological excellence and continuously strives to make a positive impact on both industry and society. #LikeABosch

This role is a remote temporary position working 37.5 hours/week, Monday-Friday, from a home office, and will be on 3rd party agency payroll.

The role will perform sales operations tasks under the direction of the Senior Key Account Manager. This position is critical to ensure our Canadian OES customers receive timely and accurate data from Bosch.

• Prepare pivot tables and reports for each OES customer, including top-selling product sales, top-selling dealers, and specific categories as required by customers.
• Prepare financial approval requests using Bosch templates, route, and monitor progress.
• Assist sales and marketing with creating product promotions.
• Data mine to support Bosch and customer initiatives.
• Resolve customer escalations such as return goods authorizations, service parts requests, and credit/rebill follow-up via email and phone.
• Create OES cross-reference tables.
• Support special projects as requested.
• Perform additional tasks as needed.

Qualifications:

• Recent graduate from a Business, Data Analytics, or related Degree or Diploma program.
• One year of related experience considered an asset.
• Intermediate to excellent proficiency in Excel.
• Intermediate proficiency in Microsoft Word, PowerPoint, and MS Teams.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Experience making outbound customer service calls.
• Salesforce experience is an asset.
• Experience using AI tools such as ChatGPT is an asset.
• Experience working in the automotive industry is an asset.

By choice, we are committed to a diverse workforce and are an equal opportunity employer. Freud Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in the selection process.