sales supervisor - retail

Universal Grocery; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local grocery store in Ottawa is seeking a Sales Supervisor to oversee sales staff and ensure customer satisfaction. Responsibilities include managing staff tasks, resolving complaints, and preparing sales reports. Ideal candidates should have a Bachelor's degree and be able to work in a fast-paced retail environment. This full-time position offers $36.00 per hour for 30 to 40 hours a week.

Benefits

Free parking available

Support for newcomers and refugees

Qualifications

• Bachelor's degree or equivalent experience required.
• 7 months to less than 1 year of experience in retail management.
• Ability to supervise and coordinate activities of workers.

Responsibilities

• Assign sales workers to duties and manage staff.
• Prepare reports on sales volumes and personnel matters.
• Resolve customer complaints and supply shortages.

Skills

Client focus

Excellent oral communication

Attention to detail

Team player

Ability to multitask

Education

Bachelor's degree

Equivalent experience

Tools

MS Outlook

Job description

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Job details

sales supervisor - retail

Posted onAugust 10, 2025 by Employer details Universal Grocery

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Job details

Education: Bachelor's degree. or equivalent experience. Work site environment: Non-smoking. Air conditioned. Work setting: Retail business. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize payments by cheque. Order merchandise. Authorize return of merchandise. Establish work schedules. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Manage cash. Conduct performance reviews. Supervision: 3-4 people. Computer and technology knowledge: MS Outlook. Transportation/travel information: Own transportation. Willing to travel regularly. Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Combination of sitting, standing, walking. Walking. Own tools/equipment: Internet access. Cellular phone. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Dependability. Initiative. Judgement. Ability to multitask. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Are you willing to relocate for this position?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 7 months to less than 1 year. Other benefits: Free parking available. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).

• Location Ottawa , ON K1N 5W4
• Work location On site
• Salary $ 36.00 HOUR hourly / 30 to 40 hours per week
• Terms of employment Term or contract Full time
• Overtime required, Weekend, , 09:00 to 17:00
• Start date:2025-12-08 End date:2027-12-07
• Benefits:Other benefits
• vacancies 1 vacancy
• Source Job Bank #3374282

• Ottawa, ON

Overview

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail business

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

Transportation/travel information

• Own transportation
• Willing to travel regularly
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Walking

Own tools/equipment

• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Benefits

Other benefits

• Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-09-09

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