sales supervisor - retail

Big Bee convenience & Foodmart and Mobil Gas Station; Niagara Falls; On-site; CAD 35,000 - 50,000; Full time

Job summary

A retail convenience store seeks a Sales Supervisor to oversee daily operations, assign duties, and enhance customer service. The ideal candidate will hold a secondary school graduation certificate and possess strong organizational skills. This role involves supervising staff, resolving customer issues, and managing inventory for a busy store environment.

Benefits

Free parking available

Participation in support programs for newcomers

Qualifications

• Must have a secondary (high) school graduation certificate.
• Experience in retail or supervisory roles is an asset.

Responsibilities

• Assign sales workers to duties and establish work schedules.
• Resolve issues that may arise, including customer requests and supply shortages.
• Organize and maintain inventory.

Skills

Organizational skills

Customer service skills

Education

Secondary school graduation certificate

Job description

Big Bee convenience & Foodmart and Mobil Gas Station

Big Bee convenience & Foodmart and Mobil Gas Station

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Tasks

• Assign sales workers to duties
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Personal suitability

• Organized
• Are you currently a student?
• Are you currently legally able to work in Canada?
• What is the highest level of study you have completed?

Other benefits

• Free parking available
• Parking available

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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About Big Bee convenience & Foodmart and Mobil Gas Station

Big Bee convenience & Foodmart and Mobil Gas Station in Niagara Falls, ON

Big Bee convenience & Foodmart and Mobil Gas Station in Niagara Falls, ON

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