sales supervisor - retail

END OF THE ROLL; Nanaimo; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Retail Supervisor to lead a team in a dynamic retail environment. This role involves overseeing sales staff, managing inventory, and ensuring customer satisfaction. You will be responsible for assigning duties, authorizing payments, and preparing sales reports. Ideal candidates will have a secondary school diploma and 1-2 years of retail experience. If you are a reliable team player with excellent interpersonal skills and a focus on client service, this opportunity is perfect for you. Join a supportive team and contribute to a thriving retail business in an urban setting.

Qualifications

• 1-2 years of experience in retail management or sales.
• Strong organizational and interpersonal skills are essential.

Responsibilities

• Assign duties and supervise sales staff in a fast-paced retail environment.
• Manage inventory and resolve customer complaints effectively.

Skills

Client focus

Interpersonal skills

Organizational skills

Reliability

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Urban area
• Retail business

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player