sales supervisor - retail

Government of Canada; Hamilton; On-site; CAD 50,000 - 65,000; Full time

Job summary

The Government of Canada is seeking a supervisor to oversee staff and manage operations at their Hamilton location. The role involves hiring, training, and supervising employees while ensuring smooth operations and customer satisfaction. Candidates should possess strong communication skills and the ability to multitask effectively.

Qualifications

• 1-2 years of experience required.

Responsibilities

• Supervise staff and assign duties.
• Hire and train staff.
• Manage cash and oversee payroll administration.

Skills

Excellent oral communication

Flexibility

Reliability

Excellent written communication

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Experience and specialization Computer and technology knowledge

• MS Outlook

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Manual dexterity
• Walking
• Ability to distinguish between colours
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Excellent oral communication
• Flexibility
• Reliability
• Excellent written communication
• Ability to multitask