Sales Supervisor - Internal

London Drugs INTERNAL; Burnaby; On-site; CAD 42,000 - 64,000; Full time

Job summary

London Drugs in Burnaby is seeking Sales Supervisors to oversee merchandising, customer service, and general store operations, acting as relief for fellow supervisors and guiding staff toward company objectives. This role focuses on delivering a well-managed daily operation with strong leadership.

As a first line manager, you will maintain a high standard of service in a fast-paced environment, ensuring professional, courteous, and helpful interactions with customers.

Qualifications

• Endorsement from Store Manager supported by a letter of recommendation.
• Current performance review indicating readiness for promotion.
• Successful completion of mandatory management training courses for current position.
• Initiative to develop supervisory skills through experience and training.
• Proven merchandising and customer service skills.
• High productivity; drive to complete tasks.
• Positive, mature, outgoing leadership style.
• Excellent interpersonal and communication skills.
• Basic understanding of company policies and procedures.
• Basic leadership and conflict resolution skills are assets.

Responsibilities

• Merchandising, customer service, and general store operations duties.
• Direct employees toward company objectives and ensure efficient daily operation.
• Act as relief for fellow supervisors and support team cohesion.

Skills

Customer service

Merchandising

Leadership

Communication

Job description

Sales Supervisors

As a valued London Drugs family member, the opportunities for career growth are unlimited!

Here is a great chance for you to grow your skills and experience. We are currently hiring for:

The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

Minimum requirements to be considered for this position:

• The endorsement of your Store Manager, supported by a letter of recommendation.
• A current performance review indicating that you are considered ready for promotion.
• Successful completion of all management training courses that are mandatory for your current position (refer to the current Required Training chart on the Employee Portal).
• Initiative to develop supervisory skills through experience and training; a willingness to accept responsibility.
• Proven merchandising and customer service skills.
• A high degree of productivity; drive to complete tasks.
• A positive, mature, outgoing leadership style.
• Excellent interpersonal and communication skills.
• A basic understanding of company policies and procedures.
• Basic leadership skills and conflict resolution skills are considered assets.

London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.