Sales Supervisor - #110, Signal Hill

Staples Canada; Calgary; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Sales Supervisor to lead a team focused on exceptional customer experiences, operational excellence, and sales growth. The ideal candidate will have a minimum of 3 years of retail sales experience, with strong leadership and communication skills.

As a keyholder, you will oversee daily operations, including training associates, ensuring compliance with safety standards, and providing an engaging shopping experience for customers. Enjoy benefits including health and dental coverage, performance bonuses, and learning opportunities.

Qualifications

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1–2 years of experience in a supervisory role with direct accountability for achieving sales and service targets.
• Strong communication skills to inspire both customers and associates.
• Ability to operate in a fast-paced environment with strong prioritization and multi-tasking skills.

Responsibilities

• Lead a team to provide exceptional customer experiences and drive sales.
• Model and coach the selling model within the store.
• Cultivate a selling culture and set sales goals with store leaders.
• Support operational excellence and store brand standards.
• Conduct training of associates and inspire continuous learning.
• Ensure safe opening and closing of the store as a keyholder.

Skills

Retail Sales Experience

Supervisory Skills

Communication Skills

Multi-tasking

Job description

Job Description

As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business.

You perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Responsibilities

• Customer Engagement: Model and coach our selling model within the store by engaging customers and motivating associates to do the same. Focus on high‑performance, results, and a customer‑first mindset.
• Sales Execution: Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. Execute, communicate, and ensure understanding of flyer and promotional items.
• Team Leadership: Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services. Partner with store leaders to set and execute sales goals and targets.
• Operational Excellence: Support operational excellence and store brand standards for all areas of the store. Supervise aspects of health & safety, loss prevention, and policies and procedures.
• Training and Development: Dedicate time for self‑development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.
• Administrative Duties: As a keyholder, ensure the safe opening and closing of the store, handle daily and weekly tasks associated with timekeeping and payroll, and maintain compliance with health & safety and asset protection standards.

Qualifications

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1–2 years of experience in a supervisory role with direct accountability for achieving sales and service targets is preferred.
• Strong communication skills to inspire both customers and associates.
• Ability to operate in a fast‑paced environment with strong prioritization and multi‑tasking skills.

Benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more…

EEO Statement

We are building an inclusive and diverse team. Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.