sales supervisor

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

Work Setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Conduct performance reviews

Supervision

• 16-20 people
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Work Conditions and Physical Capabilities

• Combination of sitting, standing, walking
• Walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement

Benefits

• Disability benefits
• Group insurance benefits
• Life insurance
• Pension plan
• Free parking available
• Learning/training paid by employer
• On-site recreation and activities