Sales Supervisor

London Drugs; Nanaimo; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Medical & dental benefits

RRSP matching

Employee discount

Ongoing in-house training

Job summary

London Drugs in Nanaimo is seeking a Sales Supervisor to lead store operations, focusing on merchandising and customer service. This first-line management role directs staff toward company objectives and ensures efficient daily store performance.

The position requires a proactive, customer-focused approach and the ability to work in a fast-paced environment with a professional demeanor. 40-hour weeks with flexible day/evening shifts, and potential store transfers may apply.

Qualifications

• Initiative to develop supervisory skills through experience and training, plus willingness to accept responsibility
• Proven merchandising and customer service skills with high productivity and task focus
• Basic leadership and conflict resolution skills are assets
• Preference for candidates with at least one year of management retail experience

Responsibilities

• Direct employees toward achieving company objectives and manage the daily operation of the store
• Handle merchandising, customer service, or administrative duties as assigned
• Provide excellent service in a fast-paced environment while remaining professional and helpful
• Be flexible to transfer between stores and work varying day/evening shifts across locations

Skills

Supervisory skills

Merchandising

Customer service

Communication skills

Leadership

Education

Retail management experience

Job description

Not just a job… a community a partnership a team. You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Sales Supervisor

The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

Qualifications

• An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
• Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
• Basic leadership skills and conflict resolution skills are considered assets
• Preference will be given to those applicants with a minimum one year of management retail experience

Additional Requirements

• A positive, mature, outgoing leadership style
• Excellent interpersonal and communication skills
• Basic understanding of company policies and procedures

Work Hours

Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.

Benefits & Compensation

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.