Sales Supervisor

Tesla; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

Tesla is seeking a Sales Supervisor who will lead a team of Tesla Advisors to ensure an excellent customer experience and drive sales success. The ideal candidate will possess an Associate's degree and demonstrate exceptional time-management and problem-solving skills, along with a strong ethical approach to sales operations. This role requires overseeing daily sales activities, training team members, and collaborating across departments for seamless customer interactions.

Qualifications

• Strong ethical approach to sales.
• Ability to build collaborative relationships.
• Willingness to work evenings and weekends.

Responsibilities

• Lead and guide a sales team, setting targets.
• Train and develop team members.
• Monitor daily deliveries and create reporting metrics.

Skills

Time-management

Problem-solving

Sales operations

Education

Associate's degree or equivalent experience

Job description

What To Expect

As Sales Supervisors at Tesla, you lead our sales floor teams, ensuring an outstanding customer experience, fostering team development, and overseeing daily sales operations to drive success.

What You'll Do

• Lead and guide a sales team of Tesla Advisors, setting individual and team targets
• Train and develop team members on sales and delivery processes to enhance the overall customer experience
• Monitor daily deliveries, create reporting metrics, and review information with the Manager to meet and exceed KPIs
• Collaborate with other departments, particularly Operations and Service, to ensure seamless customer interactions
• Represent Tesla professionally when communicating internally and externally, and resolve customer concerns promptly
• Recruit, train, and develop management teams and employees, ensuring adherence to Tesla policies and procedures
• Control store expenses, maintain showroom standards, and ensure facility maintenance aligns with brand guidelines

What You'll Bring

• Associate's degree or equivalent experience
• Self-starting entrepreneur with exceptional time-management and problem-solving skills
• Dedicated and ethical approach to sales and sales operations
• Ability to develop collaborative relationships and act as a well-respected, trusted partner
• Ability to work evenings and weekends in a retail environment
• Valid driver’s license required