Sales Specialist - Pro Desk

RONA; Saskatoon; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hardware retail company in Canada is seeking a Sales Specialist - Pro Desk to deliver exceptional customer service and support store operations. You will educate customers, promote products, and manage orders effectively. The ideal candidate possesses strong customer service and analytical skills with an ability to read blueprints. This is a full-time position and is entry level, with a Monday to Friday work schedule.

Qualifications

• Experience in a similar role.
• Excellent customer service skills.
• Strong analytical skills.
• Capable of reading blueprints and doing material takeoffs.

Responsibilities

• Serve as the store expert by providing detailed product information.
• Conduct sales activities including promoting and recommending products.
• Keep shelves stocked and merchandise correctly displayed.
• Provide excellent customer service through daily execution of service programs.

Skills

Customer service skills

Analytical skills

Ability to read blueprints

Experience in a similar role

Job description

Overview

Role: Sales Specialist - Pro Desk at RONA. This position focuses on delivering exceptional customer service, promoting products and services, and supporting store operations to drive sales in a professional hardware retail environment.

Responsibilities

• Serve as the store expert by providing detailed product information to both customers and other RONA associates
• Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
• Keep shelves stocked and merchandise correctly displayed
• Prepare weekly flyer
• Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
• Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
• Other related tasks to ensure the store runs smoothly

Qualifications

• Capable of reading blueprints, and doing material takeoffs from blueprints
• Experience in a similar role
• Excellent customer service skills
• Strong analytical skills

Requirements & Work Schedule

• Monday to Friday

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.