Sales Specialist and Customer Care - Fully Remote

Globe Life; Ottawa; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading financial solutions provider is seeking a Sales Specialist and Customer Care representative to join their fully remote team. The role involves engaging with clients, managing communication, and providing administrative support. Ideal candidates should possess strong communication and interpersonal skills, and this position offers a flexible work environment with opportunities for growth and professional development.

Benefits

100% Remote work setup

Weekly pay with bonuses

Comprehensive benefits package

Qualifications

• Experience in customer retention or sales is a plus but not required.
• Strong communication and interpersonal skills with the ability to build rapport with clients.
• Creative problem-solver with strong analytical and critical thinking skills.

Responsibilities

• Ensure ongoing client engagement through consistent and organized communications.
• Provide comprehensive administrative support, including managing emails and calendars.
• Schedule and conduct virtual consultations (via Zoom or phone).
• Assist customers and clients in transaction processing and account information updates as required.

Skills

Customer retention experience

Strong communication skills

Analytical thinking

Job description

Overview

Location: 100% Remote | Job Type: Full-time

About Us
Are you a natural communicator who thrives on connecting with people and helping them find solutions that matter? We’re a purpose-driven company committed to helping individuals and families build lasting financial security. By delivering personalized solutions and exceptional support, we make a real difference in the lives of those we serve.

We’re looking for driven Sales Specialist and Customer Care - Fully Remote to join our growing team. This is a great opportunity for motivated individuals who want to launch—or advance—their career in sales while working fully remote.

Position Overview

• Ensure ongoing client engagement through consistent and organized communications.
• Provide comprehensive administrative support, including managing emails and calendars.
• Schedule and conduct virtual consultations (via Zoom or phone).
• Assist customers and clients in transaction processing and account information updates as required.
• Oversee and maintain client data in the system, ensuring it is accurate and up to date.
• Resolve any client complaints or issues in a timely and professional manner.
• Assist with other operational tasks as needed, building meaningful, long-term relationships while ensuring excellent service.

What We Offer

• 100% Remote / Work from Home setup with flexible schedule for better work-life balance
• Weekly pay with bonuses and incentives
• Comprehensive benefits package (Dental, vision, health and medical)
• Ongoing training and professional development — no prior experience required
• Professional growth and career development opportunities
• A supportive, inclusive, and team-oriented work environment

Qualifications

• Experience in customer retention or sales is a plus but not required.
• Strong communication and interpersonal skills with the ability to build rapport with clients.
• Creative problem-solver with strong analytical and critical thinking skills.
• Ability to manage multiple client accounts simultaneously while maintaining attention to detail.
• Confident in using Zoom, spreadsheets, and communication tools.
• Self-motivated and able to thrive in a fully remote work environment.
• Authorized to work in Canada or the U.S.

Why Join Us?

We believe work should be meaningful, even from home. We don’t just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you’re making. If you’re ready to be part of something that matters, apply now and start your journey with us!