Sales & Service Broker, Collector Cars and Motorcycles Program

TW Insurance Services Ltd.; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

TW Insurance Services Ltd. seeks a Sales & Service Broker for its Collector Cars and Motorcycles Program in Ottawa. The role involves selling lifestyle products, maintaining customer relationships, and overseeing insurance coverage. Candidates should hold a RIBO license and possess strong communication skills, along with an understanding of antique and collector vehicles. The position offers a competitive salary, bonuses, and a robust benefits package to support employee wellness.

Benefits

Rewarding salary and bonuses

100% premium coverage for group benefits

Defined benefit pension plan

100% coverage of approved continuing education and licensing fees

Access to learning resources like LinkedIn Learning

Flexible work-from-home options

Opportunities for advancement

Qualifications

• Proven experience offering customer-focused solutions and building long-lasting relationships.
• Knowledge of antiques autos, collector cars and motorcycles.
• Ability to communicate in French is an asset.

Responsibilities

• Sell Lifestyle products by establishing contact with prospects.
• Service Lifestyle products and assist with cross selling other products.
• Report claims to the insurance company and follow up with customers.

Skills

Customer-focused solutions

Excellent communication skills

Knowledge of antiques autos

Education

Completion of secondary school

RIBO license

CAIB, CPIB, CIP, FCIP, CRM

Tools

Microsoft Word

Microsoft Excel

EPIC

Applied Rating Services

Job description

Sales & Service Broker, Collector Cars and Motorcycles Program

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they are, andincluded in thevery fabric of the organization : they bringtheirbestto work every day. And that's why we mean itwhen wesay we put our people at the centreofeverything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do :

Reporting to the Sales & Service Manager, Collector Cars and Motorcycles Program, you’ll place and maintain insurance coverage for antique auto, collector car and motorcycle products as well as other Lifestyle products. You are responsible for monitoring renewals as well as processing endorsements and cancellations and providing customer-focused solutions to our customers.

The core parts of your role will be to :

• Sell Lifestyle products by establishing contact and developing relationships with prospects, answering incoming communications.
• Servicing Lifestyle products – primarily motorcycle and collector cars with support toRV, Boats and cottages.
• Actively participating within the team unit and independently to continuously contribute to overall business improvement.
• Identifyand explainappropriate coverage to customers.
• Assists with cross selling other products such as Home, Auto, Commercial etc.
• Generates policies, calculates premiums, and establishes payment methods.
• Communicatewith customersregarding existing and possible changes to coverage, by telephone or email.
• Follow the provided workflowin Applied Rating Services and EPIC.
• Respondto questions from customersby telephone or email.
• Reports claims to the insurance company and follows up with the customers.
• Attends trade shows to answer questions or places coverage for customers.
• Processes endorsements and cancellations at the request of customers.
• Upholds privacy standards when dealing with confidential information.
• Keeps updated on company underwriting guidelines and changing markets.
• Performs other duties as required.

Qualifications

Let’s Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

• Completion of secondary school.
• RIBO license is required (AMF or other National Licensing would be considered an asset).
• Willing to get licensed nationally (excluding Quebec).
• CAIB, CPIB, CIP, FCIP, CRM or other industry designations an asset.
• Working knowledge of Microsoft Word, Microsoft Outlook and Microsoft Excel.
• Familiarity with EPIC and Applied Rating Services systems arean asset. (Training will be provided)
• Proven experience offering customer-focused solutions and building long-lasting relationships.
• Knowledge of antiques autos, collector cars and motorcycles is an asset.
• Excellent communication skills, written and verbal.
• Ability to communicate in French is an asset.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer :

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here :

• Rewarding salary and bonuses that truly value your dedication
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
• Defined benefit pension plan for a financially confident retirement
• 100% coverage of approved continuing education and licensing fees (including RIBOcourses in Ontario)
• Access to a wealth of learning resources, including LinkedIn Learning for professional development
• Flexible work-from-home and hybrid options
• Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals.We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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