Sales Representative - Markham, ON (Cantonese/Mandarin Speaking)

Axcellent Communications Inc.; Markham; On-site; CAD 22,000 - 33,000; Full time

Benefits offered by this job

Extended health care

Store discounts

Job summary

Axcellent Communications Inc. is hiring a Sales Representative for our Markham, ON locations. The role focuses on engaging clients, understanding needs, and offering tailored Bell products and services to grow the customer base.

You will build lasting relationships, meet sales targets, and contribute to an inclusive team environment with opportunities for advancement. Bilingual Cantonese/Mandarin speakers are encouraged to apply.

Qualifications

• Proven experience in sales or customer service, preferably retail/service.
• Strong communication and rapport-building abilities.
• Staffing-focused, customer-oriented approach to product recommendations.

Responsibilities

• Build great customer experiences that keep customers coming back to our stores.
• Identify customer needs through listening and provide product recommendations.
• Promote and sell our products to meet sales targets.
• Maintain knowledge of product offerings to confidently address inquiries.
• Hit sales targets and drive store performance.
• Build and nurture relationships to encourage repeat business.
• Process transactions accurately using POS systems.
• Follow up post-sale to ensure satisfaction and gather feedback.

Skills

Sales experience

Customer service

Communication skills

Product knowledge

Job description

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Sales Representative - Markham, ON (Cantonese/Mandarin Speaking)

Overview

At Axcellent – Bell Authorized Dealer, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences. We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. We are seeking a dynamic and motivated Sales Representative to join our team in Scarborough & North York, ON. This role involves engaging with clients, understanding their needs, and providing tailored solutions to foster long-term relationships. The Sales Representative will play a key role in expanding our customer base and enhancing overall client satisfaction within the community.

What we offer

• Competitive hourly wage plus uncapped commission
• Great incentives, rewards, vacation pay
• Opportunity for career growth, development and promotions

Responsibilities

• Build great customer experiences that keep customers coming back to our stores
• Identify customer needs through active listening and provide appropriate product or service recommendations
• Promote and sell our products or services effectively to meet sales targets
• Maintain thorough knowledge of product offerings, features, and benefits to confidently address customer inquiries
• Enjoy the challenge of hitting sales targets
• Build and nurture strong relationships with clients to encourage repeat business
• Process transactions accurately and efficiently using point-of-sale systems
• Follow up with customers post-sale to ensure satisfaction and gather feedback for continuous improvement
• Collaborate with team members to achieve store sales goals and enhance overall performance

Experience

• Proven experience in sales or customer service roles, preferably within a retail or service environment
• Strong communication skills with the ability to engage diverse clientele effectively
• Demonstrated ability to build rapport quickly and handle challenging situations professionally
• Knowledge of sales techniques, customer relationship management, and product presentation skills is advantageous

Job type

Full Time

Benefits

• Extended health care
• Store discounts