Sales Representative & Administrative Coordinator

Essential HR; St. Catharines; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a proudly Indigenous-owned cosmetics company as an Entry-Level Sales Rep & Administration Coordinator, where you will support sales and operations through customer service and administrative tasks. This role aims to encourage Indigenous youth while promoting beauty and sustainability in a collaborative environment.

Benefits

Growth and skill development opportunities

Collaborative team environment

Employee discounts

Qualifications

• Eligible youth aged 15 to 30, previously registered as students.
• Strong organizational and communication skills.
• Experience with Microsoft Office and CRM software is a plus.

Responsibilities

• Assist with order processing and customer inquiries.
• Maintain CRM systems for sales data.
• Provide general administrative support, including scheduling and data entry.

Skills

Organizational skills

Communication

Multitasking

Education

Secondary and post-secondary education

Tools

Microsoft Office Suite

CRM software

Job description

Cheekbone Beauty is a proudly Indigenous-owned and founded cosmetics company with a mission to help every Indigenous person see and feel their value while crafting sustainable colour cosmetics that do not end up in landfill. We are driven by purpose, sustainability, and inclusivity, and strive to make a positive impact through every product we create.

Position Summary
We are seeking a motivated and detail-oriented individual to join our team as an Entry-Level Sales Rep & Administration Coordinator. This dual-role position supports the Sales and Operations teams in achieving business goals through excellent customer service, sales support, and administrative efficiency. This position is funded through a government initiative to support employment for Indigenous youth. As such, preference will be given to applicants who identify as Indigenous and meet the program's youth eligibility criteria.

Key Responsibilities
Sales Support

• Assist with order processing, tracking, and follow-up communications.
• Respond to customer and retailer inquiries via email and phone in a timely and professional manner.
• Maintain and update CRM systems with client information, leads, and sales data.
• Support B2B and DTC sales initiatives by preparing product samples, presentations, and sales materials.
• Assist with planning and execution of trade shows, pop-ups, and other sales events.
• Collaborate with the Cheekbone Beauty Marketing team to support the execution of brand campaigns and the development of social media content.

Administrative Support

• Provide general administrative support including scheduling meetings, preparing reports, and maintaining digital files.
• Support inventory management by tracking stock levels and assisting with order fulfillment.
• Collaborate with other departments (marketing, operations, and logistics) to ensure seamless communication and task completion.
• Perform data entry tasks as needed.

Qualifications

• First Nations secondary and post-secondary students ordinarily resident on reserve, in recognized communities or on community lands
• Inuit secondary and post-secondary students who are residents in Canada but reside outside their territory and are no longer eligible to be funded by their territory
• Eligible youth must be legally entitled to work in Canada. Youth means persons aged 15 to 30 at the start of the program's activities. Eligible youth must be registered as secondary or post-secondary students during the preceding academic year and intend to go to school for the next academic session.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM software is a plus.
• Ability to multitask in a fast-paced, purpose-driven environment.
• A passion for beauty, sustainability, and Indigenous representation is strongly encouraged.
• Valid driver’s license

What We Offer

• Opportunity to grow and develop skills with a socially conscious, rapidly expanding company.
• Collaborative and supportive team environment.
• Training and development opportunities.
• Employee discounts.

Apply
If you're ready to take the next step in your career and make a difference, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your experience and why you're excited about this opportunity. Applications will be reviewed on a rolling basis.

Cheekbone Beauty is an equal-opportunity employer dedicated to fostering an inclusive workplace. Accommodations are available upon request for candidates participating in the selection process.