Sales Representative

FloorBox; Sherbrooke; On-site; CAD 48,000 - 90,000; Full time

Job summary

A leading online flooring retailer in Sherbrooke is seeking a Sales Representative to manage customer inquiries and close sales through an e-commerce platform. This role offers a base salary starting at $48,000, with an uncapped commission structure that could bring total compensation between $65,000 and $90,000 annually. Join a dynamic team and enjoy benefits like modern office facilities, vacation, and insurance coverage.

Benefits

Opportunities for advancement

Modern office and IT equipment

Vacation starting in the first year

Group insurance 50% paid by the employer

Dynamic company culture and social activities

Qualifications

• Sales experience in a retail or related sector.
• Good English communication skills; training available for improvements.
• Comfortable with a computerized environment.

Responsibilities

• Manage customer quote requests and sales cycle via telephone and e-commerce.
• Work with clients across Canada and the U.S.; no cold calling.
• Provide exceptional buying experience and follow up with customers.

Skills

Sales experience

Good communication skills in English

Comfortable with various software

Tools

CRM software

Microsoft Office Suite

Job description

Are you fueled by sales? We want to talk to you.

At FloorBox, we don't just sell flooring—we're revolutionizing the online customer experience in the thriving construction industry.

If you have a passion for sales and want to be part of a passionate, ambitious, and positive team, then you belong with us.

We're the country's largest online flooring retailer, based in Sherbrooke and expanding across Canada and the United States.

Sounds like you? Apply now.

What will your day-to-day look like :

• Work on customer quote requests generated by our online sales platform (Inbound).
• Work from a customer list provided by the company.
• No cold calling or prospecting for new customers. Build quotes based on client needs and close sales.
• Manage the complete sales cycle via telephone and our e-commerce platform: submitting quotes, negotiating, and closing.
• Work with clients who are both individuals and industry professionals (installers, contractors, etc.).
• Speak with clients located across Canada and the United States, therefore most often in English.
• Communicate with our various suppliers to obtain information to support you in the sale of their products.
• Inform customers about the characteristics and uses of different products.
• Conduct customer follow-ups and follow-ups using CRM software.
• Provide customers with an exceptional buying experience by being solution-oriented.
• Collaborate with our internal teams (logistics, customer service, purchasing) to provide impeccable service and build customer loyalty.

What awaits you :

• Base salary starting at $48,000 / year
• Uncapped sales commission program allowing for total compensation between $65,000 and $90,000 per year, depending on performance.

Other benefits :

• Opportunities for advancement within the company based on your performance and commitment
• Modern office, state-of-the-art IT equipment
• A stable schedule from Monday to Friday, 8:00 a.m. to 4:30 p.m.
• Vacation starting in the first year, RRSP (FTQ Fund), group insurance 50% paid by the employer (life, disability, professional and health services, eye exams).
• Young and dynamic company culture, social activities organized throughout the year.
• Sales experience in a retail or related sector
• Good communication skills in English (bilingualism not required); English refresher courses available.
• No flooring knowledge required, training available in-house.
• Comfortable with a computerized environment (use of multiple software programs) and Microsoft Office Suite.