Ace Management Group is a promotional advertising and business consulting firm located in the Toronto area. We specialize in developing marketing strategies specifically tailored to appeal to our client’s customers. Our mission is to create an unforgettable customer experience, which requires our staff to be exceptional active listeners who are able to cultivate trust and understanding with each customer.
Job Duties:
Quickly and thoroughly learn marketing portfolio of clients.
Deliver personalized product and service recommendations with the customer's wants and needs at the forefront
Manage consumer and client relationships.
Resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence
Qualifications:
1-2 years of customer service experience, preferably in a sales, customer service, retail or hospitality environment
Timely and dependable; You possess a reputation as always being on time and prepared
Confidence in your ability to overcome challenges and achieve personal and professional goals
Excellent communication and interpersonal skills
Professional appearance and conduct
Must be comfortable working in a fast-paced, high energy environment where creativity, proactivity, and teamwork are essential
Benefits:
Competitive compensation, and uncapped commission.
Access to the industry's top professionals for personal development and mentorship
Opportunities to earn additional income through bonuses and client incentives
Supportive and encouraging team-oriented environment; COVID-19 hasn't stopped us from building collaborative and strong relationships across our team
Organic growth opportunities - We reward team members based on their performance, skill, and leadership ability