Sales & Reception Coordinator - New Clinic

WS Audiology USA; Edmonton; On-site; Full time

Job summary

A leading hearing care company is hiring a Sales & Reception Coordinator for their new clinic in West Edmonton. This full-time role involves active participation in clinic setup, patient interaction, and contributing to a top-notch customer experience. Join HearCANADA and take the next step in your career with training opportunities and generous benefits starting from day one!

Benefits

Bonus program

Benefits starting on day one

RRSP matching

Generous time off policies

Training and education opportunities

Qualifications

• 2+ years of experience in a customer-facing role.
• Experience recommending products or in retail is preferred.
• Access to a vehicle and valid driver's license required.

Responsibilities

• Help with clinic setup and local marketing events.
• Schedule appointments and check in patients.
• Maintain physical and electronic records.

Skills

Customer-centric attitude

Sales acumen

Team-player

Job description

We are growing and searching for a Sales &Reception Coordinator to join our Client Care team atone of our new HearCANADA clinics opening in West Edmonton (Guardian Road NW area)! This is a permanent full-time position and hours of work will be 8:30 am - 4:30 pm Monday to Friday. The clinic is expected to open in September 2025 but the position would start asap with training being done at nearby clinics.

We offer a competitive starting salary of $21-$24/hour + a bonus program, benefits starting on day one of hire, RRSP matching, generous time off policies, and training + education opportunities.

What you'll do:

• Help with initial set-up and establishment of the new clinic by participating in local marketing events, networking, and clinic-set up
• Participate in job training at nearby centres ahead of the clinic opening
• Check in patients for appointments
• Scheduling appointments
• Making product and payment recommendations to enhance the patient journey
• Support with maintaining physical and electronic records
• Perform basic hearing aid maintenance and product questions

What we're looking for:

• 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office,or a clinic environment and are comfortable interacting with customers
• Sales acumen- experience recommending products or in retail is strongly preferred
• Access to a vehicle and a valid driver's license - some local travel (mileage compensated) will be require
• Customer-centric attitude - you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Edmonton's number one choice for hearing care services
• Team-player - you work well with others and appreciate what can be accomplished with support from colleagues

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.