Sales & Reception Coordinator (multi-clinic)

WSAudiology; City of Langley; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in hearing care seeks a Sales & Reception Coordinator to support its clinics in the Fraser Valley/Lower Mainland East. This full-time position requires strong administrative and customer service skills, as well as a valid driver's license for travel between locations. Responsibilities include client interaction, managing clinician schedules, and handling various administrative tasks across multiple clinics, creating an engaging environment for patients and clients.

Qualifications

• High school diploma or equivalent; post-secondary education in marketing, healthcare, or business is a plus.
• Experience in customer service, administration, and retail or B2C sales.
• Excellent communication skills and proficiency with scheduling software and MS Office.

Responsibilities

• Front-line client interaction during appointments and walk-ins.
• Managing clinician schedules and maintaining patient records accurately.
• Representing HearCANADA at community events to promote hearing care services.

Skills

Customer Service

Administration

Communication Skills

Business Development

Event Planning

Education

High school diploma or equivalent

Post-secondary education in marketing, healthcare, or business

Tools

MS Office

Scheduling Software

Job description

Join to apply for the Sales & Reception Coordinator (multi-clinic) role at WSAudiology

We are seeking a versatile Sales & Reception Coordinator to support the success of our hearing clinics in the Fraser Valley/Lower Mainland East region, specifically east of the Port Mann Bridge. This full-time permanent position will serve as a floating role supporting HearCANADA clinics within the region, providing coverage based on volume and staffing needs. Access to a vehicle and a valid driver's license are required due to travel between locations. This role is ideal for someone with strong administrative and customer service skills.

Key Position Details:

• Hourly wage between $21 - $24, based on experience, with eligibility for bonuses
• Working hours from 8:30 am to 4:30 pm, Monday to Friday; some weekend work may be required
• Onsite at various clinics
• Travel within Fraser Valley/Lower Mainland East, with candidates ideally residing in Abbotsford, Maple Ridge, or nearby areas

Responsibilities include:

• Front-line client interaction during appointments and walk-ins
• Managing clinician schedules and maintaining patient records accurately
• Representing HearCANADA at community events to promote hearing care services
• Handling payments, including insurance and third-party billing
• Ordering office supplies and assisting with hearing aid sales
• Supporting hearing aid maintenance and sterilization
• Providing support across multiple clinics based on demand

Candidate Requirements:

• High school diploma or equivalent; post-secondary education in marketing, healthcare, or business is a plus
• Experience in customer service, administration, and retail or B2C sales
• Must have access to a vehicle and a valid driver’s license
• Energetic, self-motivated, with an interest in business development and community engagement
• Experience in event planning and lead generation is advantageous
• Excellent communication skills and proficiency with scheduling software and MS Office

HearCANADA values fair and accessible employment practices and welcomes applications from candidates with disabilities. Accommodations are available upon request during the hiring process.