Sales & Reception Coordinator

WS Audiology; Saskatoon; On-site; Full time

Job summary

An established industry player is seeking a dynamic Sales & Reception Coordinator to enhance the client experience at their Saskatoon clinic. This full-time, onsite role is perfect for someone with strong administrative and customer service skills, eager to contribute to a team dedicated to providing exceptional hearing care. Responsibilities include managing client interactions, scheduling, and supporting clinicians with sales and maintenance of hearing products. Join a passionate group committed to making a difference in the community while enjoying a supportive work environment and opportunities for professional growth.

Benefits

Bonus Program

Flexible Working Hours

Community Engagement Opportunities

Qualifications

• Completion of high school diploma; post-secondary education in marketing or business is a plus.
• Prior experience in customer service and administration is essential.

Responsibilities

• Act as the first point of contact for clients at the clinic.
• Balance schedules for clinicians and maintain accurate patient files.
• Process payments and assist with hearing product sales.

Skills

Customer Service

Administration

Communication Skills

Business Development

Event Planning

Education

High School Diploma

Post-secondary Education in Marketing or Business

Tools

MS Office

Scheduling Software

Job description

Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

We are looking for a multi-faceted Sales & Reception Coordinator who will support the continued success of our Saskatoon, SK hearing clinics. This full-time permanent role will be based onsite at our Market Mall location. This opportunity would be a great career move for someone with strong administration/customer service skills open to starting in a contract capacity with potential for extension or consideration for other nearby clinics at the end of the contract.

Key Position Information:

• $21 - $24 per hour starting compensation based on experience + eligibility to participate in our bonus program
• 8:30 - 4:30 pm working hours Monday to Friday
• Onsite position at our clinic

What you'll be responsible for:

• Act as a front-line point of contact for clients attending appointments or walk-in visits to our clinic
• Balancing schedules for clinicians and maintaining systems and physical files with accurate patient information and appointment specifics
• Participating in some community events on behalf of HearCanada to promote our services as Saskatoon's number one choice for hearing care
• Processing payments (cash, card, insurance), including some third-party billing
• Ordering office supplies
• Assisting clinicians with hearing product sales
• Helping with general hearing aid care/maintenance and sterilization of equipment within the clinic

What we are looking for:

• Completion of high school diploma or equivalency; post-secondary education or courses in marketing, business, or healthcare would be an asset, though not required
• Prior experience in customer service, administration, and retail/b2c sales
• Access to a vehicle and a valid driver's license is required as some localized travel will be required
• An energetic, self-driven person who is excited about business development and community partnerships/marketing
• Experience in event planning, lead generation, business development a strong asset
• Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partners
• Proficiency with scheduling software and MS Office

HearCanada is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.