Sales & Reception Coordinator

WS Audiology; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading audiology company is seeking a Sales & Reception Coordinator for their Calgary Deerfoot clinic. This permanent full-time role involves checking in patients, scheduling appointments, and making product recommendations. Candidates should have 2+ years of customer-facing experience and strong sales acumen. Benefits include starting compensation of $21-$24/hour, RRSP matching, and generous vacation policies.

Benefits

Benefits starting on day one

RRSP matching

Generous vacation policies

Training and education opportunities

Friends and family discounts

Qualifications

• 2+ years of experience in a customer-facing role.
• Experience recommending products is preferred.
• Valid driver's license and access to a vehicle.

Responsibilities

• Check in patients for appointments.
• Schedule appointments.
• Make product recommendations to enhance patient journey.
• Maintain physical and electronic records.
• Perform basic hearing aid maintenance.

Skills

Customer service skills

Sales acumen

Team player

Communication skills

Job description

We are growing and searching for a Sales & Reception Coordinator (called "Client Care Coordinator" internally)to join our Client Care team at our Calgary Deerfoot clinic! This is a permanent full-time position and hours of work are 8:30 am - 4:30 pm Monday to Friday.

We offer:

• Starting hourly compensation of$21-$24/hour + a bonus program
• Benefits starting on day one of hire
• RRSP matching
• Generous time off policies including 3 weeks of vacation and 7 paid personal days
• Training + education opportunities
• Friends and family discounts

What you'll do:

• Check in patients for appointments
• Scheduling appointments
• Making product and payment recommendations to enhance the patient journey
• Support with maintaining physical and electronic records
• Perform basic hearing aid maintenance and product questions

What we're looking for:

• 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
• Sales acumen - experience recommending products or in retail is strongly preferred
• Access to a vehicle and a valid driver's license - some local travel (mileage compensated) will be require
• Customer-centric attitude - you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Edmonton's number one choice for hearing care services
• Team-player - you work well with others and appreciate what can be accomplished with support from colleagues

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.