Sales & Reception Coordinator

HearCANADA; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A hearing care services provider in Calgary is seeking a Sales & Reception Coordinator (Client Care Coordinator) for their Client Care team. This is a permanent full-time position offering competitive hourly compensation of $21-$24 plus benefits. The ideal candidate has over 2 years of experience in a customer-facing role and sales acumen. Responsibilities include patient check-in, scheduling, and product recommendations. Join a supportive team and contribute to enhancing patient experiences.

Benefits

Starting hourly compensation

Benefits starting on day one

RRSP matching

Generous time off policies

Training + education opportunities

Friends and family discounts

Qualifications

• 2+ years of experience in a customer-facing role.
• Experience recommending products or in retail is preferred.
• Access to a vehicle and a valid driver's license.

Responsibilities

• Check in patients for appointments.
• Scheduling appointments.
• Making product and payment recommendations.

Skills

Customer-facing experience

Sales acumen

Team-player

Customer-centric attitude

Job description

We are growing and searching for a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team at our Calgary Deerfoot clinic! This is a permanent full-time position and hours of work are 8:30 am - 4:30 pm Monday to Friday.

We Offer

• Starting hourly compensation of $21-$24/hour + a bonus program
• Benefits starting on day one of hire
• RRSP matching
• Generous time off policies including 3 weeks of vacation and 7 paid personal days
• Training + education opportunities
• Friends and family discounts
  
  

What You'll Do

• Check in patients for appointments
• Scheduling appointments
• Making product and payment recommendations to enhance the patient journey
• Support with maintaining physical and electronic records
• Perform basic hearing aid maintenance and product questions
  
  

What We're Looking For

• 2+ years of experience in a customer-facing role - you have worked in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
• Sales acumen - experience recommending products or in retail is strongly preferred
• Access to a vehicle and a valid driver's license - some local travel (mileage compensated) will be require
• Customer-centric attitude - you are comfortable interacting with diverse patient groups and networking within the community to position HearCANADA as Edmonton's number one choice for hearing care services
• Team-player - you work well with others and appreciate what can be accomplished with support from colleagues
  
  

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.