Sales Ops Manager

Requisition ID: 188866
Career Group: Corporate Office Careers
Job Category: Retail Media Sales
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Tahoe Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an Impact?

Here’s Where You’ll Be Focusing:

• Lead team of Sales Ops Specialist; Manage the day-to-day prioritization and operations of the team, in close collaboration with the Director of Sales and Head of Empire Media+
• Oversee sales operations coordination and campaign preparation (e.g., brief-in and coordinate assets between vendor partners, creative services, and internal execution teams)
• Manage strategic relationships with and ensure close collaboration with cross-functional teams (e.g., banner marketing, email, site, creative, sales)
• Establish best practices to ensure that sales operations is efficient
• Own and further enhance all tools and capabilities required for campaign preparation (e.g., Asana improvement)
• Identify opportunities to continuously improve and optimize existing campaign preparation processes (e.g., improvement of SLAs)
• Monitor the latest trends in digital media (e.g., channels, ad formats and tech) to improve campaign performance and provide recommendations on how to leverage new tools/services
• Will need to co-ordinate with most functions across the organization (e.g., merchandising, national sourcing, shopper marketing, UX) and external partners (e.g., vendor partners, creative agencies, advertisers)

What You Have to Offer:

• Proven management & leadership skills with the ability to guide a cross-functional team to a common vision and lead through influence
• Proven ability to perform in a fast-paced growth environment
• Proven ability to problem solve creative solutions and establish a path forward in a new business environment
• Proven Excellent interpersonal and communication skills; verbal, written, presentation, people, and diplomacy skills
• Strong analytical, decision-making, project management, and communication skills
• Ability to build and maintain relationships across varying levels of seniority and a complex, matrixed organization
• Mandatory: 5+ years of experience in account management and/or project management and/or digital marketing (experience in retail media is an asset), with experience leading small teams of 3-5 people
• Mandatory: Bachelor’s degree in Marketing, Economics, Business, Finance, or related discipline required
• Demonstrated experience in media buying platforms, ad serving, demand side and analytics platforms, and relationship management

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.