Sales Operations Manager (Canada)

Humi; Canada; Remote; CAD 100,000 - 140,000; Full time

Job summary

Humi is seeking a Revenue Operations Manager to lead their Canadian revenue operations team. In this role, you will enhance revenue growth and optimize processes while leading and mentoring a team of analysts. An ideal candidate will possess over six years in Revenue Operations with a proven track record in a high-growth SaaS setting and experience managing teams.

Benefits

Generous parental leave policy

Subsidised egg freezing

Work-from-home office expense budget

Outstanding learning & development opportunities

Employee share options

Qualifications

• 6+ years experience in Revenue or Sales Operations in a high-growth SaaS environment.
• 2+ years management experience leading analysis teams.
• Experience in a Canadian B2B SaaS market is essential.

Responsibilities

• Lead Canadian revenue operations team and report to Revenue Operations GM.
• Drive sales forecasting and pipeline health.
• Collaborate with cross-functional teams to support strategic initiatives.

Skills

Data-driven decision-making

Stakeholder management

Communication

Presentation skills

Tools

Salesforce

Gong

Outreach

Job description

Who we are

Humi is the Canadian employment platform. We help Canadian businesses be better employers. Founded in 2016, our all-in-one employment system allows Canadian businesses to manage employee information, onboarding, performance, time off, employee benefits and payroll.

Humi officially joined Employment Hero to accelerate the mission of making employment easier and more valuable, for everyone. Employment Hero has a $2 billion valuation and a presence in 6 countries globally, servicing over 300,000 businesses and more than 2 million employees.

Our DNA At Humi, we’re proud of our unique DNA.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

As our Revenue Operations Manager, you’ll be leading our Canadian revenue operations team and reporting directly to the Revenue Operations GM. You’ll be instrumental in shaping our GTM motion, accelerating our Canadian revenue growth and driving data-led strategic planning.

Your key focus areas will be:

• Accelerating revenue growth and GTM impact through data and process optimization
• Driving sales forecasting, pipeline health and funnel analytics for Canada
• Designing scalable revenue processes and improving operational efficiency
• Building and leading a high-performing team of analysts to support revenue objectives

This will include:

• Acting as a strategic partner to Canadian Sales leadership and GTM stakeholders
• Building and operating best practices in pipeline management and forecasting
• Leading analytics and reporting across the sales funnel, including volume, velocity, and conversion
• Managing and mentoring a high-performing team of analysts
• Driving continuous improvements in tools, systems, and processes including Salesforce, Gong, Outreach and others
• Collaborating with cross-functional teams (Marketing, Sales, RevOps, Product) to support strategic initiatives
• Delivering accurate and actionable business insights that enable decision-making and performance improvements

Who you are

To thrive at Humi, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• 6+ years experience in Revenue or Sales Operations, ideally within a high-growth SaaS environment
• 2+ years management experience with a proven track record in leading analyst teams
• Strong data-driven decision-making skills and comfort with ambiguity
• Experience managing GTM operations across complex sales motions
• Familiarity with tools such as Salesforce, Gong, Outreach and similar sales tech
• Exceptional stakeholder management, communication, and presentation skills
• Prior experience in a Canadian B2B SaaS market is essential

What we can offer At Humi, we don’t just talk about a better way to work - we live it. Joining Humi means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that include - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

Humi is now officially part of the Employment Hero team. Employment Hero is committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Humi is dedicated to fostering an inclusive work environment where everyone can do their best work. We encourage people of all backgrounds to apply.