Sales Operations Manager (18-Month Contract)

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.Ca, AutoSync, and Dealertrack Canada. AutoTrader.Ca (AutoHebdo.Net in Quebec) offers the largest inventory of new and used cars in Canada, receiving over 25 million monthly visits. AutoSync is the largest and fastest-growing dealer and OEM software provider in Canada, offering a suite of connected automotive software solutions such as vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage, and TRFFK. Dealertrack is Canada's largest automotive financing portal, processing over 6.5 million credit applications annually. Collateral Management provides a comprehensive managed technology solution for industry insight and multi-channel collection strategies, helping clients remain compliant and mitigate risks. Visit tradercorporation.com to learn more.

AutoScout24, the parent company of TRADER Corporation, is Europe's largest online car marketplace, with over 2 million listings and more than 43,000 dealer customers across multiple European markets. Since 1998, AutoScout24 has offered a digital platform for car trading, including used and new cars, motorcycles, and commercial vehicles, serving over 30 million users monthly.

We are also exploring the integration of AI, including Generative AI (GenAI), to enhance engineering productivity, automate repetitive tasks, and optimize workflows. Candidates should demonstrate the ability to incorporate AI-driven solutions into their daily work to improve efficiency and support innovation.

Position: Sales Operations Manager

We are seeking a detail-oriented and highly skilled Sales Operations Manager to join our team, reporting to the Sr. Director, Go To Market. This role involves supporting our sales teams by leveraging expertise in sales processes and operations within a SaaS environment. The ideal candidate will have extensive experience with Salesforce and managing complex data hierarchies, ensuring accurate reporting and analysis of SaaS operational metrics across multiple products.

Responsibilities include providing insights into sales performance, building operational reports, supporting product launches, and enhancing cross-functional collaboration to drive business growth. Your analytical skills will be crucial in improving operational efficiency.

Key Areas of Responsibility

1. Sales Operations Optimization
2. Analyze and improve sales operations processes for efficiency.
3. Collaborate with teams to enhance metrics reporting and data capture.
4. Track and analyze Sales KPIs per product to identify growth opportunities.

1. Reporting and Analytics
2. Generate and present operational metrics reports for all AutoSync products.
3. Validate weekly product reports and provide actionable insights to executives.
4. Customize reports to meet executive needs and perform detailed data analysis.

1. Project and Training Support
2. Manage GTM projects supporting new initiatives from a sales operations perspective.
3. Facilitate Salesforce training for new sales team members and managers to ensure process adherence.

Job Requirements

• Bachelor’s degree in business or a related discipline.
• 3-5 years of sales operations experience, preferably in SaaS.
• Strong knowledge of Salesforce.
• Experience supporting sales or in sales/account management roles.
• Experience in the automotive industry is a plus.
• Proficiency in Microsoft Excel.
• Excellent interpersonal, communication, and presentation skills.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently and manage multiple priorities.