Sales Office Administrator

Great Gulf; Canada; On-site; CAD 28,000 - 33,000; Part time

Job summary

Great Gulf Group of Companies is seeking a part-time Sales Office Administrator for our Thornbury, ON location. This role handles reception, documents, and sales support to ensure smooth daily operations.

Ideal candidates are reliable, organized, and customer-focused with 1–3 years in hospitality/customer service and proficiency in MS Office. Real estate experience is a plus but not required.

Qualifications

• High school diploma required.
• 1-3 years of customer service experience preferred.
• Strong verbal and written communication in English.

Responsibilities

• Open and close the sales office each day during business hours.
• Maintain reception desk and greet visitors; answer calls and manage inbox.
• Prepare legal documents related to purchase and sale of residential homes.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

AI tools

Education

High school diploma

Tools

Microsoft Office

DocuSign

Job description

Nestled between the shores of Georgian Bay and the Niagara Escarpment, Lora Bay, provides the perfect setting for golf. The lush green fairways, with tee decks ranging from 5,100 to 7,100 yards, are expertly designed to incorporate the natural terrain, providing spectacular views while challenging players of all levels.

We provide our team members with an opportunity to gather tools they need to succeed in their careers. Whether you are a veteran hospitality professional, just embarking on your hospitality career, or looking for seasonal employment our supportive management team will ensure a sense of belonging and will value your participation and opinions to enable both individual and team success. Are you ready to take part in making memorable days on the bay?

All companies under the Great Gulf Group umbrella are united by one simple goal: the pursuit of greatness. It’s achieved every day through the passion and dedication of our people. If you’re excited to build meaningful solutions and make an impact, we’d love to hear from you!

Great Gulf is looking for a part-time Sales Office Administrator to join our team in our Thornbury, ON location.

Are you reliable, personable, and organized? This role is ideal for someone who enjoys providing excellent customer service, is detail-oriented, and takes pride in creating a welcoming and professional experience as the first point of contact for new home buyers.

The Sales Office Administrator is responsible for coordinating sales office administration and procedures. The mandate of this role is to ensure the smooth day-to-day operation of the sales office while supporting the sales team in their daily activities.

Key Responsibilities :

• Open and close the sales office each day during business hours
• Maintain and manage the reception desk, including greeting visitors, answering phone calls, checking voicemail messages, and managing the reception email inbox
• Prepare legal documents related to the purchase and sale of residential homes
• Maintain and organize both manual and digital filing systems for sales logs and customer files
• Create, compile, and distribute detailed weekly sales reports to Head Office, low-rise builders, and lawyers using MS Office and Excel
• Respond to purchaser inquiries and address general questions about potential home purchases
• Monitor purchaser payments to ensure they are submitted on time and follow up on outstanding balances
• Monitor and maintain inventory of supplies for the sales office and model home, and report low inventory to Head Office
• Assist team members with requests and help train new employees on office procedures
• Perform other duties as assigned by the Sales Manager and Sales Representative

Education, Experience, and Qualifications :

• High school diploma required
• 1-3 years of customer service experience
• Real estate experience is considered an asset, but not required
• Administrative experience is preferred, but not required
• Strong verbal and written communication skills in English
• Exceptional customer service skills with a professional and friendly approach
• Ability to work independently with minimal supervision
• Strong initiative, problem-solving skills, and sound decision-making within the scope of the role
• Demonstrated ability to prioritize tasks while maintaining strong attention to detail
• Proficiency in Microsoft Office (Outlook, Word, Excel); experience with DocuSign is an asset but not required
• We’re embracing AI across our business. You don’t need to be an expert, but curiosity and hands-on experience with AI tools will be viewed as a real plus

Work Arrangement :

• This is a part-time position based at our Lora Bay sales office, with shifts scheduled for weekends and one weekday per week during regular sales office hours

Compensation :

• Pay Range: $20.00 - $24.00 per hour

Vacancy Status :

• New Vacancy

Why Join Great Gulf?

• Opportunity to work for a leading real estate development company
• Exciting projects and challenging opportunities to develop high-profile residential, commercial, and mixed-use developments.
• Dynamic and collaborative work environment
• Commitment to sustainability and social responsibility

Interested?

Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous Peoples, and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf Group of Companies will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We do not accept international applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Please note that all hiring decisions are made directly by our team. We do not rely on automated AI screening tools in our recruitment process.