Sales & Marketing Coordinator

Scene Ideas Inc.; Richmond; On-site; CAD 55,000 - 58,240; Full time

Job summary

A leading event coordination firm in Richmond is seeking an experienced Sales & Marketing Coordinator. The successful candidate will manage sales inquiries, create quotes, and maintain tracking documents. They should possess at least five years of professional experience, strong organizational skills, and proficiency in Microsoft Office. The role requires excellent communication and customer service skills to support a fast-paced work environment, with a salary range of $55,000 to $58,240 per year based on experience.

Qualifications

• Minimum of five years of professional experience in a similar position.
• Proven experience in sales.
• High aptitude for learning new computer programs/software.

Responsibilities

• Respond to all sales inquiries promptly.
• Assisting in the creation of quotes.
• Maintain sales tracking documents accurately.

Skills

Sales experience

Organizational skills

Communication skills

Problem solving

Customer service

Education

BA or BS in business administration or relevant field

Tools

Microsoft Office suite

Job description

POSITION

We are looking for an experienced and well-organized Sales & Marketing Coordinator to join our team. The successful candidate should have previous experience in a structured sales & marketing environment. The Sales & Marketing Coordinator will report directly to the Director of Business Development working in conjunction with the Operations team to assist and support them with a myriad of sales and marketing related tasks. The Sales & Marketing Coordinator will become the key liaison between our sales team and clients—existing and prospective. The Sales & Marketing Coordinator should be a high‑energy, positive and enthusiastic team player who can thrive in a fast‑paced live events‑based business. This individual should be able to multi‑task, think outside the box, be proactive, and take initiative to get the job done. This position will primarily take place in our office; however, there may be requirements to work offsite at event job sites or client meetings as required by our projects.

OBJECTIVE

To assist and support the Management team in the timely and efficient coordination of all incoming sales enquiries and the preparation of quotes and tracking sheets. To create and update social media posts, gather and sort project collateral, and to constantly review and respond to marketing opportunities.

GENERAL DUTIES

• Work directly with the Director of Business Development to respond to all sales inquiries in a clear and timely fashion and direct those requests to appropriate parties/team members.
• Follow up with clients and prospects to procure accurate information for all quotes and upcoming projects.
• Setup complete dossiers for all quote requests.
• Assist in the creation of quotes in our internal sales tracking software.
• Handle the processing of all orders with accuracy and timeliness.
• Assist the Director of Business Development in prioritizing quote requests and ensuring they are completed and forwarded to clients in a timely manner.
• Compile, communicate and schedule upcoming and reoccurring projects with team.
• Maintain sales tracking documents in real time with accuracy.
• Attend preliminary client meetings and initial site inspections.
• Gather customer feedback and provide after‑sales support when requested.
• Sort and file all sales‑related documentation including quote requests, client documentation, renderings, job photos, etc.
• Reporting directly to the Director of Business Development the Sales & Marketing Coordinator will be responsible for creating, updating and posting our Social Media Content.
• This will include scheduling and determining timing for all posts.
• Researching external marketing opportunities.
• Contribute to a positive, professional, and team‑oriented atmosphere.
• Other tasks as required.

SKILLS & EXPERIENCE REQUIREMENTS

• Minimum of five (5) years of professional experience in a similar position.
• Proven experience in sales.
• BA or BS in business administration or relevant field; certification in sales or marketing and/or working knowledge of live event or print industries would be assets.
• Strong computer skills on PC including great working knowledge of Microsoft Office suite.
• High aptitude for learning new computer programs/software.
• Proficiency in English.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Capacity to establish priorities and work under pressure.
• Flexibility and adaptability to changing workloads.
• Excellent customer service skills.
• Ability to liaise well with others and work within a team.
• Aptitude for problem solving and attention to detail.
• Ability to think critically and make sound decisions.
• Ability to work and think independently without direct supervision.
• A team player with a high level of dedication.
• Willingness to work additional time where necessary to complete tasks and meet deadlines.
• Must possess and maintain a valid driver's license with clean driving record.

EXPECTATIONS

• To always conduct oneself in a courteous and professional manner.
• To contribute in positive ways that foster a collaborative, team‑oriented work environment.
• To always respond to all communications, verbal or written, in a timely manner.
• To approach workflow in a proactive fashion, following up with relevant parties as needed.
• To be forward‑thinking, always considering the bigger picture and how to best achieve it.
• To make recommendations and suggestions to improve workflow and efficiencies.
• To finish tasks to completion.
• To provide updates and status reports regularly especially when tasks have been completed.
• To clarify any tasks, items or requests that are unclear or require more explanation.
• To ask for help when needed.
• To express and share goals for professional development.
• To support teammates.
• To understand and adhere to the company’s code of conduct.

SCHEDULE

• Schedule is based on a 40‑hour work week.
• Office hours are Monday to Friday from 7:30 am to 4:00 pm with evenings, weekends, and overtime on job sites as necessary.
• This position will primarily take place in our office/shop in Richmond; however, there are requirements to work offsite at event job sites as required by our projects.

SALARY

• $55,000 to $58,240 per year based on experience and skillset.