Sales Manager, Partner Program

Rogers Communications; Ottawa; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Rogers Communications is seeking a results-driven Manager of Partner Programs to enhance strategic partnerships driving innovation and business growth. This role requires building relationships with key partners, managing performance, and collaborating cross-functionally to ensure success, all within a dynamic telecommunications environment. The ideal candidate will possess strong negotiation and problem-solving skills along with a background in business development.

Benefits

Competitive health and dental benefits

Pension plan and Stock matching programs

Discounts on Rogers Services and tickets

Paid time off for volunteering

Wellness programs

Qualifications

• 5+ years of experience in partner management, business development, or a similar role.
• Proven ability to establish and manage strategic partnerships.
• Strong commercial acumen with a focus on revenue growth.

Responsibilities

• Build and maintain relationships with key strategic partners.
• Define KPIs to measure partnership success and optimize performance.
• Lead negotiations for partner agreements and manage renewals.

Skills

Negotiation

Problem Solving

Communication

Analytical Mindset

Stakeholder Management

Education

Bachelor’s degree in Business, Marketing, or related field

MBA preferred

Tools

Salesforce

Job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Rogers Advanced Services Team is seeking a results-driven Manager of Partner Programs to develop, manage, and enhance strategic partnerships that drive business growth and innovation. This role will focus on aligning partner initiatives with Rogers’ Advanced Services, including Network, IoT, WPN, Data Centre, and Managed Services. The ideal candidate will have a strong background in partner management, business development, and cross-functional collaboration to ensure mutual success.

What you'll be doing :

1. Partner Relationship Management :

Build, maintain, and strengthen relationships with key strategic partners.

Serve as the primary liaison between Rogers Advanced Services and external partners.

Advocate for partner needs within Rogers to drive collaboration and alignment.

Develop and implement partner program strategies aligned with business goals.

Identify and onboard new partners to enhance Rogers’ service offerings and market reach.

Ensure partners have the necessary tools, resources, and support for success.

3. Performance Management & Optimization :

Define key performance indicators (KPIs) to measure partnership success.

Monitor, analyze, and optimize partner performance to maximize revenue and growth.

Develop and present regular reports on partner contributions and impact.

4. Cross-Functional Collaboration :

Work closely with sales, product, marketing, and operations teams to align partnership initiatives with business objectives.

Support the development of joint go-to-market (GTM) strategies with partners.

Facilitate knowledge-sharing between Rogers teams and partners to enhance service integration.

5. Contract Negotiation & Governance :

Lead negotiations for partner agreements, ensuring mutual value and compliance.

Manage contract renewals, service-level agreements (SLAs), and governance frameworks.

Address any partnership challenges proactively and implement corrective actions.

Stay up to date with industry trends, competitive landscapes, and emerging technologies.

Provide strategic recommendations to evolve partner programs based on market dynamics.

Represent Rogers at industry events, conferences, and partner meetings.

What you will bring :

Education & Experience :

Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

5+ years of experience in partner management, business development, or a related role in telecommunications, technology, or managed services industries.

Proven ability to establish and manage strategic partnerships.

Strong negotiation, problem-solving, and conflict-resolution skills.

Excellent communication, presentation, and stakeholder management abilities.

Analytical mindset with experience in data-driven decision-making and performance tracking.

Strong commercial acumen with a focus on revenue growth and service innovation.

Technical Knowledge :

Understanding of enterprise solutions, managed services, and advanced service delivery models.

Proficiency with CRM and partner management tools (e.g., Salesforce, PRM platforms).

Familiarity with Rogers’ Advanced Services offerings and industry best practices.

Other Requirements :

Ability to manage multiple priorities in a fast-paced, evolving environment.

Results-driven mindset with a passion for driving measurable business outcomes.

Willingness to travel as needed for partner meetings and industry events.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including :

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts : Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support

o Rogers First : priority in applying to internal roles of interest

• Wellness Programs :

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity :

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect :

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : Day

Length of Contract : Not Applicable (Regular Position)

Work Location : 475 Richmond Rd. (100), Ottawa, ON

Travel Requirements : Up to 25%

Posting Category / Function : Sales & Professional Services