Sales Manager - Hilton Garden Inn & Homewood Suites Ottawa Downtown Ottawa (Maternity Leave Con[...]

Concord Hospitality Enterprises; Ottawa; On-site; CAD 55,000 - 65,000; Full time

Job summary

Concord Hospitality Enterprises is hiring a Sales Manager for the Hilton Garden Inn & Homewood Suites Ottawa Downtown. This maternity leave contract position focuses on developing and nurturing group and catering business, ensuring exceptional customer satisfaction, and maximizing revenue through strategic sales efforts. Ideal candidates should possess strong relationship-building skills, a sales-driven mindset, and proficiency in Microsoft Office.

Benefits

Comprehensive benefit package

Tuition assistance

Discounted room rates

Performance-based bonus

Qualifications

• Minimum 2 years of hotel sales management experience.
• Proven success in a sales-driven environment.
• Bilingualism preferred.

Responsibilities

• Develop and nurture group and catering business through sales efforts.
• Manage all aspects of group and event planning.
• Maintain and grow assigned accounts and market segments.

Skills

Relationship-building

Client engagement

Communication

Time management

Organizational skills

Tools

Microsoft Office

OnQ

Delphi

Job description

Sales Manager - Hilton Garden Inn & Homewood Suites Ottawa Downtown Ottawa (Maternity Leave Contract) - Ottawa, ON, Canada

Join to apply for the Sales Manager - Hilton Garden Inn & Homewood Suites Ottawa Downtown Ottawa (Maternity Leave Contract) - Ottawa, ON, Canada role at Concord Hospitality Enterprises

Sales Manager - Hilton Garden Inn & Homewood Suites Ottawa Downtown Ottawa (Maternity Leave Contract) - Ottawa, ON, Canada

5 days ago Be among the first 25 applicants

Join to apply for the Sales Manager - Hilton Garden Inn & Homewood Suites Ottawa Downtown Ottawa (Maternity Leave Contract) - Ottawa, ON, Canada role at Concord Hospitality Enterprises

We are hiring a Sales Manager! (Maternity Leave Contract)

Being the Sales Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel for both guest rooms and event space.

Job Summary

The Sales Manager is responsible for developing and nurturing group and catering business through proactive and reactive sales efforts. This role ensures exceptional customer satisfaction for both external clients and internal partners, with a focus on generating repeat and referral business. The position involves maintaining existing accounts, identifying new opportunities, and maximizing revenue through strategic sales and event coordination.

Key Responsibilities

• Deliver exceptional customer service to both internal teams and external clients at all times.
• Respond promptly and professionally to all inquiries, ensuring clear and concise communication that reflects the hotel’s standards.
• Demonstrate strong time management, self-motivation, and attention to detail in all aspects of the role.
• Maintain and grow assigned accounts and market segments while actively pursuing new business opportunities.
• Manage all aspects of group and event planning, including room blocks, meeting space, contracts, concessions, billing, and event logistics.
• Attend client events and functions as needed to build relationships and ensure satisfaction.
• Collaborate with internal departments to accurately forecast group room nights and F&B revenue, optimizing space and maximizing profitability.
• Develop a thorough understanding of the hotel’s offerings, including food and beverage, AV, and event space capabilities.
• Consistently meet or exceed sales activity and revenue goals through calls, site visits, and appointments.
• Utilize digital sales tools and adhere to the hotel’s sales strategies and marketing plans to achieve individual and team objectives.
• Participate in internal meetings, training sessions, and planning activities as required.
• Foster a collaborative team environment and demonstrate an entrepreneurial mindset to support hotel success.
• Take ownership of personal career development by seeking training and growth opportunities.
• Perform additional duties as assigned by management and adhere to all company policies and procedures.
  
  

Qualifications

• Minimum 2 years of hotel sales management experience.
• Proven success in a sales-driven environment.
• Strong relationship-building and client engagement skills.
• Excellent verbal and written communication abilities.
• Professional, positive, and solution-oriented attitude.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and related applications.
• High attention to detail and accuracy.
• Bilingualism preferred.
• Experience with OnQ and Delphi is an asset.
  
  

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Salary Range: $55,000 - $65,000 CAD/year.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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