Sales Manager

The Michael's Companies; Kamloops; On-site; CAD 26,000 - 32,000; Part time

Job summary

The Michael's Companies in Kamloops, BC is seeking a skilled Sales Manager for a part-time position. You will lead the team, ensure SOP compliance, and model strong customer service and selling behaviors to drive conversions and satisfaction.

Responsibilities include managing operations, POS accuracy, loyalty enrollment, and omni-channel order fulfillment while supporting events and in-store programs with weekend/evening flexibility.

Qualifications

• Minimum 3+ years retail leadership experience.
• Ability to work nights, weekends, and early mornings.

Responsibilities

• Lead store team and ensure SOPs and company programs are followed.
• Drive customer experience, store performance, and omni-channel service including POS and Self-Checkout.

Skills

Retail leadership

Job description

## Sales ManagerApply: Kamloops-1055 Hillside Dr Bldg 200: Part time: Posted Today: R00317605Store - KAMLOOPS, BC**Major Activities*** Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.* Ensure execution of Company policies and standards, holding team accountable for store conditions and results.* Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.* Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.* Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.* Oversee Balloons business, birthday party operations, and other in-store programs and events* Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.* Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.* Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.* Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.* Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).* Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.* Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.**Other duties as assigned****Minimum Type of Experience Required*** 3+ years retail leadership experience**Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.* Ability to climb ladders or step stools to stock and retrieve products.* Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.* Ability to work in a fast-paced environment with frequent customer interactions.* Work hours include nights, weekends and early mornings**Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.****Total Base Pay Range for this Position:**$19.25 - $23.75