Sales Lead I

Tapestry; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A luxury footwear brand in Ottawa seeks a Sales Lead to drive retail sales and enhance customer experience. The role involves mentoring a team, managing sales processes, and maintaining operational standards. Candidates should have 1-3 years of retail experience and strong communication skills. The company offers a collaborative work environment with a focus on excellence and inclusion.

Qualifications

• 1-3 years of similar retail experience preferred.
• Ability to execute at a fast pace.
• Ability to lift and carry product/cartons up to 50 pounds.

Responsibilities

• Deliver sales to achieve store goals.
• Mentor and develop the team.
• Process shipments as needed.

Skills

Strong communication skills

Excellent organization

Attention to detail

Knowledge of POS systems

Education

High school diploma or equivalent

Tools

Microsoft Office

iPads

Job description

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for its artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Sales Lead, North American Retail

Primary Purpose:

Deliver sales to achieve store AOP and individual goals, execute company initiatives, and uphold operational standards.

The successful individual will leverage their proficiency in sales to support the customer experience and teamwork environment to achieve store and individual sales plans.

• Support the customer experience and teamwork environment to achieve store and individual sales plan.
• Exhibit competencies such as Drive for Results and Customer Focus.
• Mentor, motivate, and develop team to deliver Stuart Weitzman’s Selling Ceremony and operational standards.
• Stay current with market competition, fashion trends, and client shopping behaviors.
• Deliver a bold, energetic, purpose-driven customer experience.
• Complete operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Stuart Weitzman standards in a timely manner.
• Process shipments as needed.
• Replenish inventory on the sales floor as needed.
• Collaborate with Store Manager and Assistant Manager to elevate selling culture.
• Adhere to all Stuart Weitzman policies and procedures, including Loss Prevention.
• Support the team in elevating client experience and sales.
• Perform and supervise store opening and closing procedures.
• Be brand ambassadors of Stuart Weitzman.

The accomplished individual will possess:

• Strong communication skills, both oral and written.
• Excellent organization and attention to detail.
• Knowledge of POS, Microsoft Office, and basic computer skills (including iPads, Internet, Mobile POS).

The accomplished individual must have:

• Ability to execute at a fast pace.
• Ability to maneuver sales floor and stockroom; climbing, bending, and kneeling are required.
• Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
• Ability to meet SW Scheduling & Availability Expectations, including working nights, weekends, and holidays.

An outstanding professional will have:

• 1-3 years of similar retail experience preferred.
• High school diploma or equivalent work experience preferred.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Our Competencies for All Employees

• Courage: Provides current, direct, complete, and actionable feedback; faces up to problems quickly; not afraid to take necessary negative action.
• Creativity: Generates new and unique ideas; makes connections among unrelated notions; seen as original and value-added.
• Customer Focus: Dedicated to meeting expectations of customers; uses customer information for improvements; builds effective relationships.
• Dealing with Ambiguity: Effectively copes with change; makes decisions without all information; handles risk and uncertainty comfortably.
• Drive for Results: Consistently exceeds goals; top performer; results-oriented.
• Interpersonal Savvy: Relates well to all kinds of people; builds rapport; uses diplomacy and tact; diffuses high-tension situations.
• Learning on the Fly: Learns quickly from new problems; open to change; analyzes successes and failures; enjoys challenges.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; anticipates consequences; creates strategies and plans.
• Developing Direct Reports and Others: Provides challenging tasks; holds development discussions; constructs development plans; supports career goals.
• Building Effective Teams: Blends people into teams; creates morale; fosters open dialogue; shares successes; defines success as a team effort.

Stuart Weitzman is an equal opportunity employer. Employment decisions are based on qualifications and are made without regard to protected characteristics. Visit www.stuartweitzman.com.