Sales Lead - Chico's

Mid to Senior Level
Mid to Senior Level (Management)

Sales Lead - Chico's

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Sales Lead supports management in promoting a customer- and product-focused sales culture, emphasizing our values and guiding principles in all store operations, including delivering excellent customer experiences and maximizing profitability. We believe our team makes us the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results
2. Establish clear expectations and hold the team accountable for achieving brand, performance, and behavior standards.
3. Oversee operational activities such as opening/closing duties and merchandise flow.
4. Supervise associates involved in sales, inventory, cash reconciliation, and customer services, ensuring proper coverage and adherence to promotions and standards.
5. Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed.
6. Develop a high-performance sales culture, motivate the team, and meet personal and team sales goals.
7. Train and coach team members on product knowledge and selling techniques.

Build High Performing Teams

1. Motivate and inspire the team, promote a shared vision, and model core values.
2. Foster an inclusive, collaborative environment for problem-solving.
3. Communicate effectively with the team and management to lead positive change.
4. Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

1. Promote and model the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
2. Utilize sales techniques and product knowledge to meet customer needs, build customer loyalty, and resolve concerns promptly.
3. Ensure efficient checkout processes and maintain customer communication through loyalty programs and clienteling.

Talent

1. Support and follow up on training programs and seminars.
2. Assist in developing store associates, interpret KPI reports, and provide coaching and feedback.
3. Drive engagement by recognizing employee performance and ensuring adherence to employment policies.

Other duties as assigned. This role may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent
• 1+ year retail or sales management experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Ability to learn new technology and understand store operations
• Strong organizational skills and multitasking ability
• Flexible schedule including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing during most of the shift
• Occasional lifting up to 50 lbs.
• Frequent climbing

The wage range is $17.50 to $22.00, based on qualifications. Applications are always welcome, and accommodations are available for applicants with disabilities. For assistance, contact your local Store Manager.

Our address: 0362 428 Railroad Avenue

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.