Sales Keyholder, PT

Under Armour; Vaughan; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a leading company as a Sales Keyholder in Vaughan, where you'll oversee daily operations, provide excellent customer service, and support a team. This role offers a great first-time leadership opportunity with flexible scheduling and a commitment to diversity.

Benefits

Generous employee discount

Monthly bonus incentive pay eligibility

Work-Life Assistance Program

Opportunities for professional development

Qualifications

• 1+ year of retail/customer service experience.
• Fluent in local language and basic English.

Responsibilities

• Ensure great customer service and lead a selling culture.
• Coach, train, and support teammates.
• Manage loss prevention and store operations.

Skills

Strong communication skills

People management skills

Proficient with technology

Education

High school degree or equivalent

Job description

Join to apply for the Sales Keyholder, PT role at Under Armour

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Join to apply for the Sales Keyholder, PT role at Under Armour

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Job Highlights

$19.75 - $22.22 per hour!

Our Sales Keyholder backs up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary. This position is a great first-time leadership role for the right candidate.

We Count On Our Sales Keyholders To

• Ensure we always provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary

Minimum Requirements

• At least 18 years old
• High school degree or equivalent
• 1+ year of retail/customer service experience
• Available to work a flexible schedule – including evenings, weekends, and holidays
• Comfortable with technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation

Preferred Qualifications

• Previous experience in a leadership position
• Previous experience in a retail setting

Perks & Benefits

• Generous employee discount (50% off full-price items and 30% off sale items)
• Monthly bonus incentive pay eligibility
• Participation in contests with prizes
• Work-Life Assistance Program
• Opportunities for professional development and advancement

Role Purpose

The Keyholder, Sales contributes to store profitability by performing leadership duties, providing excellent customer service, and supporting operational excellence. Acts as a coach and mentor, and is the go-to leader in the absence of the Assistant Store Manager, responsible for opening and closing the store.

Impact Areas

Sales & Omni

• Support sales and KPI targets
• Model Athlete service standards
• Provide product knowledge and solutions to customers

Brand Image & Customer Experience

• Train teammates on service culture
• Drive sales and loyalty through product expertise

Operations

• Manage store keys, opening/closing
• Support merchandise standards and safety
• Assist with scheduling and loss prevention

Leadership & Teamwork

• Communicate priorities and targets
• Support onboarding and training

Qualifications

• Strong communication and literacy skills
• Fluent in local language and basic English
• People management skills
• Proficient with technology
• Knowledge of store operations and safety

Requirements

• One year retail or footwear experience
• Exposure to Keyholder roles
• High School diploma or equivalent
• Flexible schedule including holidays and weekends

Physical Requirements

• Handle products up to 25 lbs
• Stand and move for extended periods
• Access all store areas

Diversity Commitment

Under Armour is committed to diversity and equal opportunity, providing an inclusive environment for all applicants and teammates. Reasonable accommodations are available upon request.