Sales Insurance Specialist

Aviva Canada; Markham; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid flexible work model

Annual bonus

Health benefits

Career development opportunities

Vacation package

Job summary

Aviva Canada is seeking a seasoned Insurance Specialist to join the Direct Insurance team. You will drive home and auto policy sales, apply underwriting judgment, and support team targets while delivering exceptional customer service.

The role operates in a fast-paced, target-driven environment with a hybrid flexible work model and strong opportunities for career development.

Qualifications

• College Diploma or University Degree.
• OTL license must be attained, training will be provided.
• Demonstrated track record of exceeding sales goals.
• Excellent verbal and written communication skills.
• Customer focused and ability to match products to customers’ needs.
• Self-starter with strong problem-solving skills and the ability to manage competing priorities.

Responsibilities

• Drive strong sales results by quoting, underwriting, and selling Home & Auto insurance policies.
• Consistently exceed sales KPIs, conversion targets, and retention metrics.
• Apply underwriting judgement to new business, endorsements, and renewals within delegated authority.
• Provide technical underwriting support to junior team members.
• Identify and close cross-sell and upsell opportunities to grow the portfolio.
• Deliver an exceptional customer experience that builds loyalty and retention.

Skills

Sales targets achievement

Verbal communication

Written communication

Customer-focused

Education

College Diploma or University Degree

Tools

Underwriting software

Job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

Aviva Canada is looking for seasoned, high performing and sales-driven Insurance Specialist to join our rapidly growing Direct Insurance team. As a Sales Insurance Specialist, you’ll play a critical role in driving individual and team success through strong sales execution, exceptional service, and personal lines underwriting.

In this role, you’ll be responsible for delivering exceptional results through expert advice, advanced underwriting skills, and a commitment to sales excellence. You’ll be responsible for delivering sales targets, identifying cross-sell and up-sell opportunities, and helping to build a high-performance sales culture. You’ll be supporting the team by sharing knowledge and modeling best-in-class performance, while also driving individual sales targets and ensuring compliance with regulatory guidelines.

We’re seeking professionals who thrive in fast-paced, target- driven environment, and who are motivated by results, recognition, and customer impact.

Hours Of Operation

Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5 hour shifts per week/37.5 hours per week within these hours of operation.

The role requires working from the office full-time.

What You’ll Do

• Drive strong sales results by quoting, underwriting, and selling Home & Auto insurance policies.
• Consistently exceed sales KPIs, conversion targets, and retention metrics.
• Apply underwriting judgement to new business, endorsements, and renewals within delegated authority.
• Provide technical underwriting support and guidance to junior team members.
• Identify and close cross-sell and upsell opportunities to grow the portfolio.
• Deliver an exceptional customer experience that builds loyalty and retention.
• Stay current on product, pricing, underwriting and regulatory changes
• Track and analyze your own performance to continuously improve outcomes.
• Service existing customers by updating their policies to meet their changing needs and provide new products as required.

What You’ll Bring

• College Diploma or University Degree.
• OTL license must be attained, training will be provided.
• Demonstrated track record of exceeding sales goals.
• Excellent verbal and written communication skills.
• Customer focused and ability to match products to customers’ needs.
• Self-starter with strong problem-solving skills and the ability to manage competing priorities.
• Comfort using multiple systems and learning new technology platforms quickly.
• Insurance sales/service underwriting experience an asset.

What You’ll Get

• The salary band for this position ranges from $50,000 – $60,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.
• Employee discount on home and auto insurance where applicable.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This posting is intended to build a pipeline of qualified candidates for future opportunities. While we welcome your interest and application, please note that this role may not be actively hiring at the moment. As such, you may not receive an immediate response, and not all applicants will be contacted. We appreciate your patience and interest in joining our team.