Sales Engineer

Collabera; Vancouver; On-site; CAD 70,000 - 110,000; Full time

Job summary

Collabera in Vancouver is seeking an experienced technical sales professional to support customers and partners with deep technical expertise throughout the sales cycle. You will help articulate product capabilities during calls and demos, and collaborate with sales and engineering to win opportunities.

You will develop, test and present demonstrations, contribute to proof-of-concept testing, QA testing, training, and knowledge-base creation to enable successful deployments.

Qualifications

• Minimum 5+ years in customer or partner technical sales support.
• Experience creating and operating technical demonstrations.
• Familiarity with industrial technology such as SCADA, manufacturing networks, or power systems is a plus.
• Knowledge of security tech, encryption, and VPN is advantageous.
• Experience writing complex technical proposals and responding to RFPs.
• Excellent oral and presentation communication skills.
• Bachelor's degree in technology preferred.

Responsibilities

• Work with Sales and Management during the sales cycle to provide technical expertise.
• Present product technical aspects during customer calls.
• Develop, test and demonstrate to customers with sales and engineering.
• Collaborate to plan and run customer proof of concept testing.
• Provide feedback and enhancement requests to Product Management.
• Support releases with QA testing and readiness input.
• Assist in designing and delivering training for technical and non-technical customers.
• Contribute to knowledge bases, FAQs and technical resources.
• Assist with project delivery documentation.

Skills

Technical sales support

Technical demonstrations

Industrial technology knowledge

Security technology knowledge

Proposal writing & RFP responses

Strong presentation skills

Education

Bachelor's degree in technology

Job description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Job Description

Primary Goals & Responsibilities

• Work closely with Sales organization and Management Team during the sales cycle to provide technical expertise and relevant industry experience
• Present the technical aspects of the products during customer calls (in-person or via the web)
• Develop, test and give demonstrations to customers in conjunction with sales and engineering
• Partner with sales and engineering to determine, plan and execute customer proof of concept testing
• Provide product feedback and feature enhancement suggestions to Product Management
• Support product releases by contributing to QA testing and input to product readiness
• Provide assistance with the design and provision of training to both technical and non-technical customers
• Add to knowledge bases, FAQ repositories and other technical information resources appropriate to the industry and product
• Assist with project delivery documentation

Skills and Experience

• 5+ years customer and/or partner technical sales support
• Proven experience creating and operating technical demonstrations
• Understanding of industrial technology a strong advantage (e.g. SCADA systems, manufacturing technical operations and networks, power generation networks etc)
• Understanding of security technology, particularly encryption and VPN an advantage
• Experience writing complex technical proposals and responding to RFPs
• Strong oral and presentation communication skills
• Bachelor's degree in technology preferred

Additional Information