Sales Enablement Coordinator

Manulife; Southwestern Ontario; Hybrid; CAD 55,000 - 92,000; Full time

Job summary

Manulife is seeking a Sales Enablement Coordinator to support the Mass Market Sales team by handling administrative tasks, coordinating campaigns, budgets, and events, and delivering data-driven insights using Salesforce and Power BI.

The role requires a post-secondary education, strong MS Office proficiency, and experience with Salesforce tools. Travel for training and meetings is expected, with a hybrid work environment.

Qualifications

• Post-secondary education completed.
• Proficiency with Microsoft Office, including Excel and Word.
• Experience with Power BI, Salesforce, and Salesforce Marketing Cloud.
• Strong organizational and time-management skills with tight deadlines.
• Excellent verbal and written communication; detail-oriented.

Responsibilities

• Coordinate email campaign distribution for leaders and wholesalers; track results and provide updates.
• Process and track vendor invoices to support timely payments.
• Monitor budgets and provide regular updates to wholesalers and sales leaders.
• Plan and deliver in-person and virtual advisor events, education programs, promotions, and meetings.
• Administer continuing education credits: submission, approval, reporting, certificates.

Skills

Strong organizational skills

Time management

Verbal communication

Business writing

Ability to manage multiple priorities

Education

Post-secondary education

Tools

Microsoft Excel

Microsoft Word

Power BI

Salesforce

Salesforce Marketing Cloud

Job description

The Sales Enablement Coordinator is an integral member of the Mass Market Sales team, providing administrative and sales support to leadership and internal and external sales colleagues. This role helps ensure the smooth operation and execution of sales initiatives and activities by developing a strong understanding of the team’s needs and supporting the overall sales strategy. Occasional travel is required for training, meetings, and events.

Position Responsibilities:

• Coordinate email campaign distribution for leaders and wholesalers, track results, and prepare performance updates.
• Process and track vendor invoices to support accurate and timely payment.
• Monitor applicable budgets and provide regular updates to wholesalers and sales leaders.
• Partner with relevant team members to plan and deliver in-person and virtual advisor events, educational programs, promotional activities, and internal meetings.
• Administer the continuing education credit process, including program submission, approval, participant reporting, and certificate delivery.
• Prepare ad hoc reports using Salesforce and Microsoft Power BI, and provide data analysis and insights to sales leaders and team members as required.
• Maintain accurate advisor assignments in Salesforce by identifying unassigned advisors and coordinating assignment to the appropriate wholesaler.
• Serve as a subject matter resource for new sales tools and technologies, supporting team adoption through guidance, training, and troubleshooting.
• Support leadership with national sales initiatives and special projects, as required.
• Coordinate employee onboarding and offboarding, including system access, equipment, documentation, and related administrative requirements.

Required Qualifications:

• Post-secondary education.
• Strong proficiency with Microsoft Office applications, including Excel and Word, as well as Microsoft Power BI, Salesforce, and Salesforce Marketing Cloud.
• Strong organizational, time-management, and priority-setting skills, with the ability to meet tight deadlines.
• Strong problem-solving and analytical skills, including the ability to investigate issues independently.
• Strong verbal communication and business writing skills.
• Demonstrated ability to manage multiple priorities while maintaining a high degree of accuracy and attention to detail.
• Ability to exercise discretion and tact when handling sensitive and confidential information.

Preferred Qualifications:

• Experience in or knowledge of the life insurance business and related products.
• Fast learner and self-starter who takes initiative and works proactively.
• Ability to learn new technologies quickly and become a subject matter resource for sales team members.
• Demonstrated ability to anticipate needs and adapt to changing priorities and tight deadlines.
• Bilingualism in English and French is a strong asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$55,125.00 CAD - $91,875.00 CAD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [e-mail] para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .