Sales Effectiveness Coach

Moneris; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading payment processing firm in Toronto is looking for a Sales Effectiveness Coach to enhance the sales capabilities of agents. This role involves strategic coaching, program design, and collaboration with sales leadership to drive performance and increase productivity. The ideal candidate will hold a Bachelor's degree and have 2-4 years of sales experience. This position offers a hybrid working model and comprehensive benefits.

Benefits

Comprehensive benefits

RRSP matching

Learning resources

Well-being programs

Commitment to DEI initiatives

Company-wide paid year-end closure

Qualifications

• 2-4 years of direct sales prospecting experience; outside sales experience is an asset.

Responsibilities

• Manage and collaborate with the SMB Sales Leadership team.
• Provide sales effectiveness coaching for sales agents.
• Design and implement coaching and monitoring programs.
• Drive sales effectiveness initiatives.
• Create post-training support.

Skills

Sales coaching

Sales strategies

Bilingual (English and French)

Education

Bachelor's degree in Business or related field

Job description

Your Moneris Career - The Opportunity

You will manage and collaborate with the SMB (Small to Medium Business) Sales Leadership team to provide sales effectiveness coaching for our sales centre and field agents to increase performance related to sales approach, productivity, product knowledge, and target achievement. This includes coaching agents on sales tools, products, services, and processes to enhance customer satisfaction and revenue based on SMB sales strategies.

Location: You will be based in our Toronto, Burnaby, Sackville, or Montreal office and will work in a Hybrid model.

Reporting Relationship: You will report to the Senior Manager, Sales Effectiveness.

What you'll do

• Design and implement coaching and monitoring programs for Sales Centre and Field consultants to increase revenue indicators.
• Engage with sales reps during client prospecting visits and calls to assess and improve their sales capabilities.
• Drive sales effectiveness initiatives by strategizing and executing plans end-to-end.
• Partner with teams to facilitate product training launches and refresher sessions to increase agent capability.
• Create post-training support to improve system, product, and process adoption.
• Participate in development plans with SMB Sales leadership to enhance tenured agents' skills.

What you bring

• Bachelor's degree in Business or a related field, or equivalent work experience.
• 2-4 years of direct sales prospecting experience; outside sales experience is an asset.
• Bilingual in English and French is an asset.

What you get

• Comprehensive benefits, bonuses, and flexible benefits from day 1, including a choice of health spending or personal spending accounts.
• RRSP matching and pension plan.
• Learning resources, including unlimited Coursera access and educational assistance.
• Well-being programs, including Employee Assistance Program, virtual healthcare, wellness events, and a supportive culture.
• Commitment to Diversity, Equity, and Inclusion (DEI) initiatives, including employee groups, mentorship, and educational events.
• Company-wide paid year-end closure and personal days.

Learn more about our perks and benefits at Moneris.com/careers

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We welcome applications from Indigenous peoples, people of colour, those with disabilities, and individuals of all genders, sexual orientations, and intersectional identities. We believe diverse experiences enrich our workplace and encourage you to share your transferable skills in your application.