Sales & Education Executive

Shiseido; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading cosmetic company in Toronto is looking for a National Sales Field Director to provide strategic and operational leadership to retail accounts. The role includes achieving sales targets, developing relationships, managing Beauty Advisors, and executing marketing strategies. The ideal candidate has a university degree, at least 5 years of retail sales experience, and strong leadership skills. This position involves significant travel and requires excellent organizational abilities.

Qualifications

• Minimum 5 years retail sales experience ideally in the cosmetic industry.
• Valid driver’s license and ability to travel to assigned accounts.
• Must be detail-oriented with the ability to multi-task.
• Excellent organizational skills.

Responsibilities

• Achieve net and retail sales targets for assigned brands.
• Provide exceptional service to assigned store accounts.
• Manage, mentor, and develop Beauty Advisors in all assigned stores.

Skills

Leadership

Analytical skills

Negotiation

Organizational abilities

Education

University Degree or College Diploma in Business

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Hiring Manager: National Sales Field Director

Direct Reports: Freelancers

Company overview

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job Summary

Provide strategic, operational, and creative leadership to assigned retail accounts. Develop strong relationships with the retail management and staff to achieve sales targets for assigned brands.

Key responsibilities include development and execution of marketing, sales strategies, and events to achieve retail and net sales plans. Implement education strategies for product knowledge and selling techniques.

Primary Duties & Responsibilities

• Achieve net and retail sales targets for assigned brands for accounts by partnering with retail management, motivating, and managing sales staff and implementing marketing initiatives
• Maximize profit contribution by increasing sales, managing expenses, and negotiating retailer support.
• Negotiate sell‑in for seasonal launches and core assortments across independent accounts, partnering on sell‑through strategies to drive sustainable growth and reduce return rates

Account Service

• Provide exceptional service to assigned store accounts
• Work with store management teams to analyze the retail results and identify opportunities to develop the business to achieve and exceed sales plans
• Conduct business reviews in key accounts
• Conduct seasonal marketing presentations to all accounts
• Plan and execute marketing plans for assigned brands
• Plan, execute and participate in special events to create animation

Motivating Retailer Beauty Advisors

• Manage, mentor and develop Beauty Advisors in all assigned stores
• Maximize job satisfaction, increase productivity and reduce turnover rate
• Provide in-store coaching of business skills, product knowledge and selling techniques

Upholding the Shiseido Corporate and Brand Values

• Representing the brand image by upholding the corporate brand values and standards in corporate and public settings
• Communicating the Shiseido corporate culture
• Be proactive and creative with problem-solving attributes to evolve with market conditions

Qualifications & Competencies

• University Degree or College Diploma in Business related disciplines
• Preferred experience as an MUA
• Strong leadership, analytical, negotiating, and organizational abilities
• Minimum 5 years retail sales experience ideally in the cosmetic industry
• Valid driver’s license and the ability to travel to all assigned accounts
• Excellent computer skills including Microsoft Outlook, Excel, Word, andPowerPoint
• Must be detail oriented and ability to multi-task
• Excellent organizational skills

Trust 8 Competencies

Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

• Think Big: Adapt a big-picture perspective. Deliver new values through creativity.
• Take Risks: Embrace Risk, Practice “Trial and Error and Trial”.
• Hands On: Consider Front-line realities when making decisions. Take the lead from end to end
• Collaborate: Leverage the diverse capabilities of colleagues.
• Be Open: Create an environment that encourages everyone to speak up.
• Act with Integrity: Be sincere and humble at all times.
• Be Accountable: Commit to the goal. Take accountability for the execution.
• Applaud Success: Create a culture that celebrates success.