Sales Development Representative (Scientific Sales)

Nicoya; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A biotech firm in Kitchener is looking for an Entry-level Sales Development Representative to support sales initiatives. The ideal candidate will have a science background, strong communication skills, and a metrics-oriented mindset. You will partner with the sales team to identify prospects, conduct outreach, and track key performance indicators. This role offers a chance to grow in a fast-paced environment while learning about innovative technology in health research.

Qualifications

• 1-3 years of experience in a sales or customer service role.
• Experience in selling scientific equipment is a plus.
• Eager to learn sales best practices and applications.

Responsibilities

• Support regional sales goals with Account Executives.
• Identify new prospects using research tools.
• Qualify inbound leads and schedule calls.

Skills

Strong science aptitude

Excellent communication

Relationship building

Metrics-oriented

Eagerness to learn

Education

Background in science or business

Tools

CRM platforms (Salesforce)

LinkedIn

Job description

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About the Job:

Nicoya is seeking a resourceful, metrics-driven, and coachable individual who is eager to grow and make an impact in a fast-paced biotech company. This role reports directly to the Marketing department but plays a critical role in supporting the Sales Team in sales prospecting initiatives. You’ll be on the front lines of identifying and qualifying potential customers for our breakthrough biosensor technologies.

We’re looking for someone with a strong science aptitude, a hunger to learn, and the drive to contribute to our growing commercial team. If you thrive on challenges, are eager to build a career in scientific sales, and love learning about the current research in human health, we want to hear from you.

Who you are:

• Resourceful, self-starting, and able to seek out new opportunities
• Hungry and eager to grow in your role and learn from your teammates
• Metrics- and goal-oriented with a strong desire to deliver results and meet targets
• Passionate about exploring new scientific research and enabling breakthrough discoveries
• A strong communicator who thrives in a team environment

Responsibilities:

• Partner with Account Executives and Field Application Scientists to support regional sales goals
• Identify and research new prospects using tools like LinkedIn, SciLeads, Clay, and CRM reports
• Conduct outreach via email and phone call to initiate conversations with scientists and decision-makers
• Qualify inbound leads and schedule discovery calls or demos with the sales team
• Understand our prospects’ research goals and how Nicoya’s and Applied Photophysics' product portfolios can support their work
• Maintain accurate records and contact details in our CRM (Salesforce preferred)
• Experiment with and optimize outbound messaging and outreach tactics
• Track and report on key prospecting KPIs and campaign results

Our Ideal Candidate Has:

• Combined science and business background and 1-3 years of experience in a sales or customer service role.
• Experience selling a technical, scientific piece of equipment to academic labs, government labs, and businesses, but candidates with all levels of experience will be considered.
• Excellent communication and relationship-building skills
• Science background (biotech, life sciences, chemistry, materials science, etc.)
• Experience in a customer-facing or sales role is a plus, but not required
• Eager to learn sales best practices and scientific applications of our technology
• Previous experience with CRM platforms (Salesforce preferred)
• Thrives in a fast-paced, team-oriented startup environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Biotechnology

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