Sales Development Representative Manager

Keycafe; Vancouver; Remote; USD 50,000; Full time

Job summary

Join a fast-growing tech company as an SDR Manager, where you'll lead and mentor a dynamic sales team in a fully remote environment. This role offers the chance to develop impactful sales strategies, coach talented representatives, and drive revenue growth. Enjoy a supportive culture and flexible work arrangements while making a significant contribution to the company's success. With a competitive compensation package and performance bonuses, this position is perfect for a natural leader passionate about sales and team development.

Benefits

Work-from-home flexibility

Great team culture

Training & development opportunities

Performance bonus plan

Qualifications

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.
• Strong understanding of outbound sales strategy, KPIs, and lead qualification.

Responsibilities

• Manage a team of outbound and inbound SDRs across remote locations.
• Develop sales playbooks, emails, call scripts, and outreach strategies.
• Monitor performance metrics and provide actionable feedback to boost results.

Skills

Sales Management

Coaching

Communication Skills

Outbound Sales Strategy

Data Analysis

Tools

Salesforce

Outreach

Job description

Are you a natural leader with a passion for building high-performing sales teams?

Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is perfect for someone who thrives in a fast-paced SaaS environment, loves working with data, and is excited to coach reps towards exceeding their targets.

In this role, you'll:

1. Manage a team of outbound and inbound SDRs across remote locations
2. Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time
3. Monitor performance metrics, coach and train SDRs, and provide actionable feedback to boost results
4. Analyze SDR activity and performance data to optimize the sales funnel
5. Collaborate with marketing and the account management teams to align messaging and campaign execution
6. Lead by example with high-quality outreach, when needed, to support team efforts
7. Attend trade shows from time to time to serve as a Keycafe sales representative

Requirements

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment
• Strong understanding of outbound sales strategy, KPIs, and lead qualification. Excellent coaching, leadership, and communication skills
• Experience with CRMs and sales engagement tools (Outreach, Salesforce, etc.)
• Fluent in English (written and spoken)
• Based in Vancouver

Benefits

• Annual compensation: 50,000 USD base + 30,000 USD performance-based bonus
• Work-from-home flexibility
• Great team culture
• Training & development opportunities
• Performance bonus plan

Why Join Keycafe?

• Innovative, fast-growing tech company with a global presence
• Fully remote role with flexible work arrangements
• Lead a team and make a high-impact contribution to revenue growth
• Work alongside a talented international team in a supportive environment

About Us:

Keycafe is a Vancouver-based company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40+ industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• IT Services and IT Consulting