Sales Development Representative - Managed IT Services

Konica Minolta Business Solutions U.S.A., Inc.; Richmond; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Sales Development Representative to drive new business in managed IT services. This role involves strategic outreach, managing leads, and collaborating with sales and marketing teams to enhance customer engagement and drive growth. The ideal candidate is self-motivated with strong communication skills and experience in sales development.

Benefits

Exposure to multiple departments

Metrics-driven performance recognition

Represent company at industry events

Qualifications

• Preferred: Bachelor's degree.
• 1-3 years experience in sales development or B2B sales.
• Experience in IT services preferred.

Responsibilities

• Execute a high volume of calls, messages, and emails.
• Manage lead activity and qualify buying interest.
• Collaborate with sales and marketing for lead conversion.

Skills

Listening Skills

Writing Skills

Self-Motivation

Organizational Skills

Persistence

Education

Bachelor's degree

Tools

Sales Engagement Tools

MS Office

LinkedIn

Job description

IT Weapons is seeking a dynamic Sales Development Representative (SDR) to play a crucial role within our Sales & Marketing organizations. Working closely with Marketing, you will strategize on new business development within the managed IT services sector, gaining a deep understanding of industry use cases and messaging. Your primary responsibility is to deliver highly effective customized messages to connect prospective clients to our managed IT services.

• Please note, although this opportunity is remote, we are only considering applicants from the GTA or Metro Vancouver areas at this time

Responsibilities

• Execute a high volume of phone calls, social messages, emails, and follow-ups to develop pipeline opportunities within target accounts in the managed IT services space.
• Introduce IT Weapons' comprehensive range of managed IT services to potential customers through strategic account identification and targeted outbound outreach via cold prospecting.
• Manage the inbound and outbound lead activity for your named accounts, qualifying active buying interest and uncovering opportunities.
• Articulate the value proposition, navigate objections, and foster relationships with prospects to set the stage for effective discovery calls and future sales.
• Work closely with the sales organization to accelerate sales cycles and extend our reach into target accounts.
• Collaborate with the marketing team to ensure seamless integration of inbound marketing campaigns with other marketing efforts, providing a superior user experience for customers.
• Participate in training boot camps to learn more about sales and marketing, gaining a better understanding of the managed IT services solutions offered by IT Weapons.
• Be ready to hit the ground running and contribute to the success of the Sales Development team.

The Good Stuff :

• Gain exposure to multiple departments within IT Weapons, including Sales, Marketing, Customer Success, and Portfolio Management.
• Represent IT Weapons at industry events, showcasing our expertise in the managed IT services sector.
• Benefit from a metrics-driven role with earning potential based on performance, providing an opportunity to stand out and be recognized.

Qualifications

• Bachelor's degree preferred
• 1-3 years of experience in sales development, business development, or B2B sales
• Experience in the managed IT services or related industry is a plus
• Positive and energetic phone demeanor, excellent listening skills, and strong writing skills
• Self-motivated, results-driven, efficient, organized, resilient, and persistent
• Proficient with standard corporate productivity tools (email, Sales Engagement Tools, MS Office, LinkedIn)

About Us

Konica Minolta Business Solutions' (Konica Minolta)journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list , included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series . For more information, please visit Konica Minolta online and follow it on Facebook , YouTube , LinkedIn and Twitter .

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such assales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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