Sales Development Representative

Feathery; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and equity

Health, dental, and vision coverage

Unlimited PTO

Office snacks and monthly catered lunch

Job summary

A fast-growing SaaS company in Toronto seeks a motivated Sales Development Representative to drive pipeline generation and customer engagement. In this high-ownership role, you'll be responsible for outbound prospecting, managing inbound interest, and holding customer meetings. Ideal candidates should have strong communication skills, a builder mindset, and be excited to contribute to a rapidly scaling team. Competitive compensation, equity, and benefits are offered, along with a supportive team environment.

Qualifications

• Experience with outbound prospecting or cold outreach is a plus.
• Ability to engage and build trust quickly.
• Excited to be part of a fast-growing startup.

Responsibilities

• Prospect and develop new accounts by educating contacts.
• Manage inbound interest and qualify leads.
• Hold Zoom and in-person meetings with prospects.
• Collaborate with marketing and product teams.

Skills

Strong communication skills

Builder mindset

High level of empathy

Passion for understanding customer problems

Track record of high achievement

Tools

CRM tools

Job description

About Feathery

Feathery enables companies to automate data intake workflows with a leading form and document AI platform. Customers use Feathery to power workflows ranging from client onboarding to insurance underwriting and beyond.

Feathery is the only platform that allows business users to build data-centric user journeys through an all-in-one system of tools.

With strong growth and increasing enterprise adoption, we’re scaling our go-to-market team to accelerate pipeline and expand into larger, more complex customer accounts.

Why We’re Hiring

As Feathery continues to grow, we’re engaging with more—and larger—organizations looking to modernize their workflows.

We’re hiring a Sales Development Representative (SDR) to help drive pipeline generation and shape the foundation of our sales motion. This role is ideal for someone who thrives in a fast‑paced environment, enjoys building from the ground up, and is excited to play a key role in a high‑growth B2B SaaS company.

As an early member of the team, you’ll have a direct impact on how we go to market, generate demand, and engage with prospective customers.

About the Role

This is a high‑ownership role that blends:

• Outbound prospecting and pipeline generation
• Inbound qualification and customer engagement
• Experimentation across messaging, channels, and audiences
• Cross‑functional collaboration with sales, marketing, and product

You’ll play a key role in building our revenue engine — from developing outbound strategies to helping define how we position Feathery in the market.

What You’ll Do

Pipeline Generation & Prospecting

• Prospect and develop new accounts by educating contacts on how Feathery can automate their workflows
• Reach out to prospects via email, LinkedIn, and phone
• Experiment with different audiences, messaging, and channels to generate enterprise opportunities
• Take ownership of pipeline generation strategies and continuously improve performance

Inbound & Qualification

• Manage inbound interest from prospective customers
• Qualify leads to determine fit and prioritize opportunities
• Conduct discovery conversations to understand customer challenges and goals
• Maintain detailed notes and insights on prospects

Customer Engagement & Demos

• Hold Zoom and in‑person meetings with prospective customers
• Learn the product deeply and deliver tailored demos for different personas
• Clearly communicate Feathery’s value proposition in a compelling, customer‑centric way

Sales Motion & Cross-Functional Collaboration

• Help build and refine outbound playbooks and sales processes
• Collaborate with marketing, product, and leadership on go‑to‑market initiatives
• Contribute insights from prospects to inform product development and positioning
• Support product launches and new initiatives with customer‑facing input

About You

• Strong communication skills with the ability to engage and build trust quickly
• High level of empathy and ability to tailor messaging to different personas
• Track record of high achievement in previous roles (academic, professional, or extracurricular)
• Builder mindset with a desire to help create and refine systems from the ground up
• Highly motivated, resilient, and comfortable navigating ambiguity
• Passion for understanding customer problems and helping solve them
• Enjoy meeting new people and building relationships
• Excited to be part of a fast‑growing startup and help build the revenue function

Bonus

• Experience with outbound prospecting or cold outreach (calls, email, LinkedIn)
• Experience in a B2B SaaS sales or go‑to‑market role
• Familiarity with CRM tools and outbound sales tooling
• Background in financial services or workflow‑heavy industries

What We Offer

• Competitive compensation and equity
• Health, dental, and vision coverage
• Unlimited PTO
• Downtown Toronto office location
• Office snacks and monthly catered lunch
• A supportive, low‑ego team that values ownership and growth
• Company offsite to connect and recharge

Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.