Sales Development Representative

Accenture; Mississauga; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the digital sales domain is seeking a Sales Development Representative to join their hybrid team in Mississauga. The ideal candidate will leverage CRM tools to identify leads and communicate effectively with prospective clients. This role requires strong communication skills and adaptability in a dynamic environment, offering a structured path for personal and team performance improvement.

Qualifications

• Minimum of 6 months of sales experience required.
• Experience in lead generation and outbound calling preferred.
• Strong analytical abilities focused on data-driven decision making.

Responsibilities

• Leverage CRM tools to identify and qualify inbound and outbound leads.
• Serve as the first point of contact for prospective customers.
• Manage daily workflow using internal systems for accurate record-keeping.

Skills

Communication

Problem-Solving

Multitasking

Sales Techniques

Analytical Skills

Education

Bachelor's Degree

Tools

Salesforce

Tableau

Microsoft Office

Google Suite

Job description

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Sales Development Representative

Responsibilities:

• Leverage CRM and prospecting tools to identify, qualify, and target the most promising inbound and outbound leads for outreach.
• Employ creative outreach strategies to connect with the right clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.
• Serve as the first point of contact for prospective customers, initiating conversations and generating interest through strategic email and phone communications.
• Listen actively to customer needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.
• Effectively manage and prioritize daily workflow using internal systems, ensuring accurate record-keeping and proactive pipeline management within the CRM.
• Collaborate closely with cross-functional teams, sharing the best practices and key learnings to help elevate team performance and enhance the overall customer experience.
• Conduct targeted analyses to identify process gaps and opportunities for improvement within sales workflows.
• Strive to achieve individual and team KPIs related to both input and output metrics, consistently driving performance improvements and successful business outcomes.
• Partner with internal teams and leadership to maintain alignment on sales strategies, bridge operational gaps, and foster a culture of continuous improvement and collaboration.

Collaborate and connect with the broader Accenture community when attending optional frequent networking and teambuilding events, training sessions and team office days at Accenture's downtown Toronto office location.

This is a hybrid role.

Basic Qualifications:

• Minimum of 6 months of sales experience

Preferred Qualifications:

• Experience in lead generation and qualifying leads
• Experience in outbound calling
• Exceptionalwritten and verbal communication skills.
• Adaptability and multitasking ability in a dynamic, fast-paced environment.
• Problem-solving skills and an innovative approach to challenges.
• Strong analytical abilities focused on data-driven decision making.
• Familiarity with CRM and reporting tools such as Salesforce or Tableau,
• Proficiency in Microsoft Office or Google Suite.
• Bachelor’s degree.

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